We’re looking for a Client Service Manager / Senior Manager to drive the growth of our Testing & Quality Assurance business across a portfolio of new, emerging and underpenetrated clients.
This is a hunter-minded, client-facing role for someone who thrives on building relationships, uncovering whitespace and converting opportunities into meaningful technology outcomes.
What you’ll be doing
- Drive current business and account growth across Testing & QA services
- Build relationships with Test, Technology, Program, Project and Transformation leaders
- Identify whitespace and create demand across new and underpenetrated accounts
- Sell solutions spanning test automation, non-functional testing, quality engineering, managed testing and QA advisory
- Build and manage a strong pipeline from prospecting through to close
- Develop land-and-expand strategies to grow initial engagements into broader partnerships
- Shape compelling propositions that address quality, delivery, technology risk and transformation challenges
- Partner with sales, capability and delivery teams to bring the right expertise to clients
- Stay ahead of emerging trends, particularly AI-assisted testing and AI solution assurance
- Own commercial outcomes including revenue, margin, conversion and pipeline performance
📌 Senior Client Service Manager (Testing & Quality Services) (Sydney)
🏢 NCS Australia
📍 Sydney
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