We have an exciting opportunity for a Power Transmission Product Support Coordinator to join our team and provide operational support across our Power Transmission product portfolio. Working closely with our National Product Manager, suppliers, sales teams and branch network, this role will play an important part in making sure our people have the product, pricing, availability and delivery information they need to support our customers. This is a hands-on support role ideally suited to someone who understands industrial products, enjoys solving problems and is comfortable coordinating enquiries across suppliers, branches and sales teams. A little bit about the role As our Power Transmission Product Support Coordinator, you will: Provide day-to-day product support to our branch and sales teams across the Power Transmission range. Respond to price, availability, stock and lead-time enquiries. Liaise with suppliers regarding product availability, pricing, delivery dates and order status. Provide branches and sales teams with accurate delivery and ETA information and proactively follow up outstanding enquiries. Assist with product identification, alternatives and general product enquiries. Support the preparation of customer quotations and pricing enquiries. Coordinate information between suppliers, branches, sales teams and customers to help ensure enquiries are resolved quickly and accurately. Assist with maintaining product, pricing and supplier information within our systems. Support the introduction of new products, including gathering and distributing relevant product and pricing information. Assist the National Product Manager with supplier pricing updates, product range changes and other day-to-day product administration.



Follow up supply issues, backorders and other product-related queries to help minimise disruption to our customers. Build strong working relationships with our suppliers and internal teams across the national branch network. Here’s a bit about you We’re looking for someone who is organised, responsive and customer focused, with the ability to manage multiple enquiries and keep things moving. Ideally, you will have: Experience within Power Transmission, industrial distribution, or a related industrial products environment. Some knowledge of products such as belts, pulleys, chain, sprockets, couplings, gearboxes, motors or associated industrial products. Experience in internal sales, customer service, product support, purchasing, sales support or a similar role. Strong attention to detail, particularly when working with product codes, pricing and technical information. Good organisational skills and the ability to manage multiple enquiries and priorities. Confidence communicating with suppliers, customers, sales representatives and branch teams. A proactive approach to following up enquiries and resolving issues. Strong computer and systems skills. The ability to work both independently and as part of a broader national team. You don't necessarily need to be a Power Transmission expert from day one.



Strong industrial product exposure, a willingness to learn and the ability to provide great operational support will be highly regarded. Most importantly, you'll be someone who enjoys being the person others can rely on to find the answer, follow things through and keep our customers and teams informed. So why join us? Join an established and successful industrial business with a strong national branch network. Work across a broad Power Transmission portfolio and with leading global suppliers. Develop your product knowledge and build a career within the industrial distribution industry. Work closely with experienced product, sales and branch teams. Genuine opportunities for career development. Salary package commensurate with experience. Salary Continuance and Life Insurance benefits. If you have experience in industrial products, internal sales or product support and enjoy a role where customer service, product knowledge and getting things done are equally important, we'd like to hear from you. Apply now to join our team.

Applied Industrial Technologies is a global industrial distribution company. We partner with over 4,000 world-class manufacturers and we are an industry-leading, value-added distributor of a variety of innovative and reliable industrial products.

On a local level, with 33 locations throughout Australia and New Zealand, we specialise in a wide variety of industrial products including Power Transmissions and Bearings. We are currently experiencing an exciting growth stage and we continue to be committed to our objective to be an effective and effective supply chain manager of products and services.

📌 Product Support Coordinator - Power Transmission (Victoria)
🏢 Applied Industrial Technologies
📍 Victoria