Makibe Australia Pty Ltd is a dynamic and growing organisation committed to delivering exceptional service to our customers. We pride ourselves on building a supportive workplace culture where our team members can thrive and develop their careers. With a focus on operational excellence and customer satisfaction, we are a company that values professionalism, reliability, and teamwork.
About the role
We are seeking a Customer Service professional to join Makibe Australia Pty Ltd on a Fulltime basis. This role is based in Smeaton Grange NSW 2567. As a Customer Service representative, you will play a crucial role in maintaining our company's reputation by providing outstanding support to our customers.
Key responsibilities
- Respond to customer inquiries via phone, email, and other communication channels in a timely and professional manner
- Provide accurate information about products and services to customers
- Maintain detailed records of customer interactions and transactions
- Process orders, quotes, returns, and other customer requests efficiently
- Follow company procedures and policies to ensure consistency in service delivery
- Collaborate with other team members to achieve departmental goals
What we're looking for
- Proven experience in a customer service or administrative support role
- Excellent communication skills, both written and verbal
- Robust organisational and time management abilities
- Proficiency with Microsoft Suite
- Ability to handle multiple tasks and prioritise effectively
- Customer-focused approach with a commitment to delivering exceptional service
- Problem-solving skills and the ability to think creatively
- Strong numeracy and literacy skills
📌 Customer Service (Smeaton Grange)
🏢 Makibe Australia
📍 Smeaton Grange
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.