Our employer is looking for a Customer Service Representative to join a supportive team focused on delivering outstanding customer experiences. This role is ideal for someone who enjoys helping people, solving problems, and building a career in banking or financial services. The successful candidate will handle inbound calls and assist with account enquiries, card replacements, online banking support, transaction investigations, fraud related enquiries, and customer feedback, while following strict identification and compliance procedures.
Customer service experience is highly regarded, along with solid computer skills, resilience, professionalism, and a Year 12 qualification or equivalent. Full time paid training is provided, with versatile part time and full time roster options available, plus work from home opportunities for eligible employees.
In return, candidates can enjoy comprehensive training, staff discounts, healthcare savings, performance incentives, and regular social activities within a friendly and engaging workplace.
📌 Customer Service Representative Varsity Lakes (Australia)
🏢 COFF - Southport
📍 Australia
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