Work for a growing multicultural specialist practice located at the heard of Leichhardt. Founded in 1990 by a pioneering surgeon, our practice has supported generations of Inner West families with trusted, evidence-based care. Over the decades, we've cared for more than 25,000 patients and delivered more than 10,000 surgeries. Our current purpose-built, state-of-the-art facility reflects the values that have guided us from the start: Clinical excellence, Compassion, Community, Collaboration, Continuous Improvement.
Key Responsibilities:
Patient Coordination: Act as the primary point of contact for patients, managing arrivals and departures within established practice routines.
Scheduling: Manage the telephone system and patient bookings, demonstrating sound communication and interpersonal skills.
Billing: Process patient payments and perform basic arithmetic tasks related to daily reconciliation.
Workflow Prioritisation: Independently prioritise daily administrative tasks to ensure the smooth operation of the clinic.
Clerical Support: Undertake a range of basic clerical functions, including scanning, filing, and data entry, following existing practice methods and procedures.
Requirements & Skills:
Experience: Minimum of 3 years of customer-facing experience is required. Experience in a medical or hospitality setting is preferred.
Communication: Excellent English verbal and written communication skills to effectively liaise with patients and clinical staff. Additional languages are a plus.
Autonomy: Ability to work under limited supervision, either individually or as part of the administration team. Experience with Xestro practice management is a plus.
Technical Skills: Proficiency in basic office software and the ability to learn medical-specific software programs.
Pay: $35.00 per hour
Application Question(s):
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have in a customer-facing job?
How many years' experience do you have in the healthcare services industry?
How many years' experience do you have in hospitality?
How many hours are you available to work per week?
Are you available to work 23h per week (Mon, Tue, Thu)?
Work Location: In person
📌 Part Time Medical Receptionist 60% Leichhardt
🏢 Practice Alliance
📍 Leichhardt
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