About the role

As a Customs Clearance Broker, you will ensure the smooth and compliant movement of international shipments through customs. You will collaborate with customers, government agencies, and internal teams to streamline customs clearance and maintain regulatory compliance.

Key responsibilities
Manage end-to-end customs clearance for imports and exports, ensuring compliance with local and international regulations
Manage the comprehensive SAC e-commerce parcel clearance process, ensuring full compliance with customs regulations and effective handling of high-volume shipments
Review and process customs documentation (invoices, bills of lading, permits, etc.)
Classify goods, determine duty rates, and address tax liabilities
Coordinate with Australian Border Force (ABF), AQIS, and other regulatory bodies
Work with CTO, CFS, shipping lines, airlines, and co-loaders
Resolve customs issues such as holds, inspections, and disputes
Stay updated on customs regulations, trade agreements, and tariff changes




Communicate with international clients to organize timely freight transport
Deliver excellent customer service by addressing inquiries and resolving clearance issues promptly

About you
3+ years of experience as a Customs Broker
Quarantine Certification and a current Australian customs broker license
Experience in SAC (Self-Assessed Clearance) procedures, particularly for e-commerce parcels
Background in freight forwarding or customs
Robust attention to detail and documentation
Rights to live and work in Australia

About us

YTO Express was founded in Shanghai in 2000 and has grown into one of China's leading logistics and express delivery companies. As part of YTO Express Group, YTO Australia is expanding our international footprint by providing comprehensive logistics and courier solutions tailored for both business and individual clients across Australia.

📌 Customs Broker Chipping Norton
🏢 YTO International Express and Supply Chain Technology
📍 Chipping Norton