We are a proud producer of premium artisanal dairy products, including handcrafted cheeses and yoghurts made right here in the Margaret River region. Our factory at Metricup has a busy retail shop where visitors and locals alike can buy our products fresh from the source, plus other produce and specialty items from the region.
About the role
We're looking for an enthusiastic and experienced Store Manager to lead the day-to-day operations on a full-time basis. You'll oversee a small team, manage the store, and help create a welcoming space where tourists and locals can enjoy the best of what the Margaret River region has to offer.
Key responsibilities
Manage daily operations of the store, ensuring smooth and efficient service
Recruit, train, and roster a small team of retail staff
Oversee stock control, ordering, and merchandising of artisanal products, cheese, yoghurt, and other dairy products
Deliver excellent customer service and build robust relationships with tourists and regular customers
Monitor sales performance, cash handling, and point-of-sale systems
Maintain high standards of food safety, hygiene, and presentation
Assist with pricing, promotions, and product displays to maximise sales
Liaise with the dairy factory production team to stay informed on recent products and seasonal offerings
Handle customer feedback and resolve issues professionally
About you
Previous experience in store management (food or specialty highly regarded)
Strong leadership and team management skills
Excellent customer service and communication skills
Experience with cash handling, POS systems, and stock management
A genuine passion for artisanal food products
Food safety certification (or willingness to obtain)
Flexibility to work weekends, holidays, and peak tourist periods
A hands-on, positive attitude and pride in representing a local brand
Benefits
Competitive full-time salary based on experience
Opportunity to be part of a growing local business
Supportive team workplace in a beautiful South West location
📌 Retail Store Manager Metricup
🏢 MMRD Holdings
📍 Metricup
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