Saffire Freycinet is one of Australia's most celebrated luxury lodges, offering guests an experience that is distinctly Tasmanian, deeply personal and truly unforgettable.

Set against the breathtaking backdrop of the Hazards and Excellent Oyster Bay, Saffire combines world-class hospitality with genuine warmth, exceptional local produce and meaningful guest connections. This is your opportunity to join a team that takes pride in delivering experiences that leave a lasting impression.

The best part

At the heart of the Saffire experience is an exceptional team delivering genuine, intuitive service that creates lasting memories for guests. This focus on people and experience is what sets Saffire apart.
Work in a globally awarded luxury lodge, proudly showcasing Tasmania to the world
Access subsidised staff accommodation
Enjoy complimentary staff meals while on shift
Grow your career with genuine development pathways across Federal Group
Join a team that genuinely cares about each other, our guests and our community
Live and work on the iconic East Coast, with days off spent exploring beaches, coastal walks, local wineries and wildlife

About the role

Reporting to the Front Office Manager, you'll be one of the first and last people our guests interact with,



helping to shape every stage of their Saffire experience. You'll coordinate personalised pre-arrival arrangements, deliver warm and thoughtful arrivals, and ensure every guest enjoys a seamless stay. Working closely with all departments, you'll anticipate guest needs, communicate special requests and contribute to the exceptional service standards Saffire is renowned for.

This role is ideal for someone who enjoys connecting with people, has a natural eye for detail and takes genuine pride in creating memorable experiences.

You’re someone who:
Has a passion for delivering exceptional guest experiences
Previous experience in a guest-facing hospitality, tourism or luxury service workplace
Solid organisational skills and exceptional attention to detail
Excellent interpersonal and communication skills
Advanced computer literacy, including Microsoft Office (RMS experience highly regarded)
Is confident promoting and recommending property experiences and activities
A positive, professional and guest-focused approach
A current driver's licence and reliable transport due to our remote location
Is available to work with us from September through until April or beyond

More than just a job

📌 Guest Services Agent Freycinet, Tasmania
🏢 Luxury Lodges of Australia
📍 Tasmania