We are a leading Australian property group that own, operate and develop a rapid-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.

Your Next Prospect

We’re on the lookout for a Full‑Time Guest Experience Supervisor to join our team at our Lake Conjola Holiday Park.

Reporting to the Park Manager, you’ll play a key role in being the welcoming face of the park, helping us deliver exceptional experiences for our guests and residents, and having fun while doing it!

Why You’ll Love Life at Ingenia
Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
Employee referral, employee of the month, and employee of the year rewards
Flexible work schedules to suit your lifestyle
Retailer discounts

In this Role, You’ll
Lead and support Front Office operations, supervising the team and allocating tasks on shift
Deliver seamless, friendly check‑in and check‑out experiences in line with procedures
Coordinate and deliver fun, engaging holiday activities within budget
Drive sales and service standards to achieve strong guest satisfaction and NPS results
Maintain site presentation, safety, and operations,



including caretaking support, payments, bookings, and issue logging

You’re Likely a Match If You
You’re passionate about creating warm, memorable guest experiences through genuine customer service.
You have experience in hospitality or tourism, or you’re enthusiastic about building your skills in a guest‑focused role.
You’re confident using Microsoft Office and booking systems like Newbook, or you’re eager to learn and grow in a tech‑enabled environment.
You work collaboratively with others, communicate with empathy, and bring a strong eye for detail to everything you do.
You have a valid Working with Children Check.
You have a current automatic driver’s licence.

Culture and Perks

In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks.

All employees of Ingenia Communities must undergo a National Police Check. All applicants must be able to work in Australia and provide evidence of working rights. All applicants must also undergo a National Police Check.
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📌 Guest Experience Supervisor Lake Conjola Holidays Berry
🏢 Ingenia Communities Group
📍 Berry