Allianz Partners is seeking an External Dispute Resolution Officer to manage complex travel insurance disputes across Australia and Current Zealand. You will investigate complaints referred through external dispute resolution bodies, apply regulatory requirements, and deliver fair outcomes while informing product and process improvements.
The role emphasizes data-informed decision making, stakeholder collaboration, and continuous improvement within a hybrid work model and agile complaints function.
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📌 Travel Insurance Disputes Specialist Hybrid Brisbane City (Australia)
🏢 Allianz Partners
📍 Australia
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