Showtime Consulting is a leading provider of Shielded Cloud and Digital Solutions across Australia and New Zealand.
We specialise in delivering secure, enterprise-scale technology outcomes within highly regulated environments, supporting government and national security programs.We partner with clients delivering mission-critical capabilities that require disciplined delivery, strong stakeholder engagement, and high-quality outcomes across cyber security, cloud, and digital transformation environments.The RoleWe are seeking an experienced Atlassian System Administrator to support the administration, maintenance, and optimisation of enterprise-grade Jira Data Centre and Confluence Data Centre platforms within a secure government environment.In this role, you will be responsible for the day-to-day operation of Jira and Confluence, ensuring the platforms remain stable, secure, and aligned with business and operational requirements.
You will work closely with senior platform engineers and administrators to deliver platform enhancements, support users, and assist with upgrades and ongoing platform improvement initiatives.This is a hands-on technical role suited to someone with strong Atlassian administration experience who is looking to further develop their platform engineering and cloud infrastructure skills within a contemporary Kubernetes-based environment.Key ResponsibilitiesAdminister Jira Data Centre and Confluence Data Centre environments, including workflows, permission schemes, screen schemes, issue types, field configurations,



and system settingsMaintain Confluence space governance, templates, macros, permissions, and content management standardsProvide Tier 2 support for platform incidents, user access requests, troubleshooting, and performance-related issuesSupport platform upgrades, patching activities, and ongoing lifecycle management of Atlassian productsAssist with administration and monitoring of Jira and Confluence deployments hosted on Kubernetes platforms within Azure AKS and AWS EKS environmentsMonitor application health, resource utilisation, logs, and performance metrics to ensure platform availability and reliabilityExecute and monitor CI/CD deployment pipelines for application releases, configuration changes, and infrastructure updatesAssist with management of platform storage, shared home directories, and database services including Amazon EFS and Amazon RDSMaintain technical documentation, operational procedures, and knowledge base contentCollaborate with engineering teams, project stakeholders,



and end users to continuously improve platform capability and user experienceWhat You'll Need2-4 years of hands-on experience administering Jira Data Centre and Confluence Data Centre in enterprise environmentsStrong understanding of Jira administration including workflows, permission models, field configurations, issue types, and screen schemesExperience with advanced Jira capabilities including JQL, automation rules, and ScriptRunnerExperience planning and supporting Atlassian platform upgrades and maintenance activitiesStrong troubleshooting and problem-solving skills with a customer-focused approach to supportExposure to Kubernetes concepts including Pods, Services, Persistent Volume Claims, ConfigMaps, and Ingress ControllersBasic understanding of cloud infrastructure concepts and enterprise application hostingExcellent communication skills and the ability to work effectively with both technical and non-technical stakeholdersExperience working with AWS EKS or Azure AKS hosted applicationsFamiliarity with Helm for Kubernetes application deployment and managementExperience supporting CI/CD pipelines using GitLab CI or similar toolingExposure to Artifactory, secrets management solutions, and modern DevOps practicesExperience supporting enterprise applications backed by Amazon EFS and Amazon RDSPrevious experience within secure government, Defence, or national security environmentsAtlassian certifications or related platform administration certifications highly regardedEmployment TypeLong-term contract and permanent employment options availableSecurity Clearance RequirementsApplicants must be Australian citizens and hold a current NV2 security clearance.
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📌 Atlassian Platform Engineer: Jira & Confluence In Gov Cloud (Canberra)
🏢 Showtime Consulting
📍 Canberra