Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible.
We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.
Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.
Canberra, ACT | Australian Citizens Only | Baseline Security Clearance RequiredJoin NTT DATA and help support critical national infrastructure At NTT DATA, we deliver innovative technology and business solutions across cloud, networks, cybersecurity, applications, workplace, and managed services.
As a global technology services leader, we're focused on helping our customers operate securely, efficiently, and reliably.
We are seeking an experienced MS Engineer L2 (Platform) to join our Network Operations Centre (NOC) team in Canberra.In this role, you'll support and maintain complex platform infrastructure within a mission-critical, 24x7 operational environment, helping to ensure the reliability, availability, and performance of systems that support nationally significant services.
This position is ideal for a platform engineer with strong experience across Windows and Linux environments, virtualization, automation, and infrastructure operations who thrives in a highly regulated and security-focused environment.What You'll Be DoingAs an MS Engineer L2, you will be responsible for supporting, maintaining, and improving enterprise platform infrastructure across a managed services environment.Investigating, troubleshooting, and resolving incidents and service requests within agreed SLAsProactively identifying issues before they impact operations and driving timely resolutionPlanning, coordinating, and implementing infrastructure changes within approved change windowsMonitoring performance, availability, and capacity across supported systemsSupporting problem management activities and addressing recurring issuesDeveloping and improving automation to increase efficiency and reduce manual effortTesting software releases, patches, and infrastructure upgradesCreating and maintaining technical documentation and operational proceduresSupporting project delivery and operational handover activitiesAssisting with onboarding new environments into managed services supportMentoring Level 1 engineers and sharing technical expertiseOperating within established security, compliance, and governance frameworksParticipating in a 24x7 operational support and on-call environmentTechnical EnvironmentYou'll work across a up-to-date enterprise platform stack including: Core Technologies Windows Server SOE Red Hat Enterprise Linux (RHEL)
Active Directory Certificate Authority Domain Services DDI Management VMware VMware vSAN Cisco HyperFlex Data Platform Cohesity Tanium SFTP and utility server platforms Automation & DevOps Ansible Packer GitLab Infrastructure automation and orchestration Image build and deployment processes Monitoring & Observability LogicMonitor Infrastructure performance monitoring Availability management and proactive alerting Security & Access Management Active Directory integration Privileged Access Management (XTAM / Imprivata) Patch compliance and vulnerability remediation Security and governance frameworks.Desirable TechnologiesCisco Intersight Infrastructure-as-Code (IaC)Advanced Ansible developmentHybrid infrastructure managementWhat We're Looking ForEssential Experience 3-5 years of experience supporting enterprise platform infrastructureHands-on experience across Windows Server and Linux server environmentsStrong experience with virtualization technologies including VMwareExperience supporting complex infrastructure deployments and production environmentsExperience managing change control processes and operational support activitiesExposure to managed services environments and IT operational frameworksExperience with enterprise ticketing platforms, preferably ServiceNowStrong troubleshooting and problem-solving skillsTechnical SkillsWindows Server administrationRHEL/Linux administrationActive Directory servicesVMware and VMware vSANCisco HyperFlexCohesity backup and recovery solutionsAutomation using Ansible and PackerGitLab version control and CI/CD processesLogicMonitor or similar monitoring platformsInfrastructure performance, capacity, and availability managementQualifications & Security RequirementsMandatory Australian CitizenshipBaseline Security Clearance, or the ability to obtain oneRecognised Diploma in Information Technology, Engineering, or a related disciplineHighly Desirable Windows Server certifications or equivalent experienceRHEL/Linux certifications or equivalent experienceActive Directory expertise or certificationAnsible and/or Packer certification or advanced practical experienceVMware and virtualization certificationsExperience with Privileged Access Management (PAM) solutions such as XTAM (Imprivata)Desirable Experience with ITIL, ISO*****, ISO****, ISM, or related frameworksSuccess in This RoleStrong situational awareness and operational disciplineExcellent communication and stakeholder management skillsA proactive approach to incident response and risk managementThe ability to make sound decisions in high-pressure situationsA commitment to safety, compliance, and service excellenceMentorship capabilities and a collaborative mindsetWhy Join NTT DATA?
Work on nationally significant infrastructure and services Access global expertise, technology, and career pathways Join a collaborative and highly skilled engineering team Gain exposure to modern platform, virtualization, automation,
and security technologies Grow your career within a leading global managed services organisationIf you're an experienced Platform Engineer looking to work in a complex, enterprise-scale environment where reliability, automation, and operational excellence matter, we'd love to hear from you.
Join NTT DATA and help deliver critical services that make a real impact.Workplace type: On-siteWorkingAbout NTT DATANTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100.
We are committed to accelerating client success and positively impacting society through responsible innovation.
We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future.
As a Global Top Employer, we have experts in more than 70 countries.
We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.
NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.Equal; Opportunity EmployerNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.
We are committed to providing an environment free of unfair discrimination and harassment.
We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.Is innovation part of your DNA?
Do you want to enable a connected future for people, organizations, and society?
Join our growing global NTT family and you'll be part of the world's largest ICT company (by revenue).
We've combined the capabilities of 28 remarkable companies to become one, leading technology services provider.
Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future.
We employ 40,000 people across 57 countries.
By bringing together the world's best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world.
Innovation is part of our DNA.
We believe it's key to what makes us different.
So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world.
The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport.
Together we enable the connected future.
You'll be joining a global employer that is committed to attracting, growing and keeping the best talent.
A place where you will be at the heart of our success!
#J-*****-Ljbffr
📌 Platform Engineer - Noc Level 2 (Canberra)
🏢 Ntt
📍 Canberra