Appetency Recruitment Services represents a client, an established Australian software firm focused on medical tech, based in Melbourne. You will be the face of the organization, delivering first and second line support for a large-scale clinical SaaS platform.
The role requires robust communication, problem-solving skills and customer focus. You will troubleshoot incidents, document defects and translate technical information into explicit client solutions while supporting multiple products.
J-18808-Ljbffr