Job Description
What Team Assistant Finance Marketing Support 12 Month Jobs are in Australia?
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Showing **** Team Assistant Finance Marketing Support 12 Month jobs in Australia
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Job Overview
n The Technical Support Specialist will provide expertise in IT/Networking, manage and support payment systems and contribute to process building and documentation efforts. The role is critical in maintaining service reliability and ensuring operational efficiency across all technical support functions.
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Responsibilities
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Diagnose, troubleshoot, and resolve a range of hardware, software, and network issues in a timely and effective manner
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Perform routine maintenance and updates to network systems to ensure consistent and optimal performance at all times
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Assist with the setup, configuration, and ongoing security monitoring of network systems to ensure a secure and stable environment
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Troubleshoot and resolve payment related issues in a timely manner, working closely with relevant stakeholders to ensure minimal disruption to operations
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Ensure all payment processing activities comply with relevant security standards and protocols to maintain a secure and compliant environment
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Develop, implement, and maintain standard operating procedures (SOPs) and process documentation to support consistent and efficient operations across the business
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Create and maintain up to date technical manuals, user guides, and troubleshooting FAQs to support end users and technical staff across the organisation
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Collaborate with cross functional teams to identify areas for process improvement and ensure all technical support activities are aligned with organisational goals
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Actively participate in the on-call rotation, providing responsive after-hours technical support where operationally required to ensure continuous coverage and minimal disruption to business operations
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Respond to and resolve urgent technical issues in a timely manner to minimise downtime and maintain service continuity across the business
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Communicate clearly and effectively with relevant stakeholders during incidents, providing timely updates throughout the resolution process
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Required Skills / Qualifications / Certifications / Tech Stack
n Essential
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1 to 3 years of hands on experience in a similar role within a relevant industry, with a demonstrated ability to apply technical knowledge in a fast paced environment
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Demonstrate proven experience in managing and supporting payment processing systems and related technologies
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Proven ability to develop, implement, and maintain process documentation and standard operating procedures (SOPs), ensuring accuracy, relevance, and accessibility at all times
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Excellent communication and interpersonal skills with the ability to convey technical information clearly and confidently
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High level of attention to detail with a commitment to accuracy and quality across all aspects of work including documentation, system management, and incident resolution
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Demonstrated adaptability and flexibility to thrive in a energetic and fast paced environment, managing competing priorities and adjusting to changing business needs.
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📌 Team Assistant - Finance & Marketing Support (12‐Month) (New South Wales)
🏢 Cbre Group
📍 New South Wales