efm Logistics is seeking a Senior Manager – Customer Service to lead the National Customer Service team from our Moorabbin office.
The role focuses on delivering a No Better Experience for customers by guiding teams, improving processes and aligning with strategic goals.
You will manage CS Managers and a Customer Quality Manager, drive performance reviews and ensure resources meet peak periods while fostering a high-performing culture.
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📌 Head Of Customer Experience & Service Delivery (Victoria)
🏢 Efm
📍 Victoria
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