Job Description
Good Shepherd Australia Recent Zealand is seeking a Senior Client Services and Support Officer to act as the main contact for people accessing services in Melbourne, delivering trauma-informed support across phone and digital channels. You will assess needs, provide tailored information, and connect clients with internal and external supports to achieve positive outcomes.
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The role focuses on service excellence, onboarding support, and maintaining high standards within the Client Services and
📌 Senior Client Experience & Support Lead (Victoria)
🏢 Good Shepherd Australia New Zealand
📍 Victoria
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