Job Description
Svitla Systems Inc. is seeking a ServiceNow Business Analyst to drive the Now Assist implementation in Sydney. You will collaborate with the Architect, SMEs, and developers to translate business needs into technical requirements and to define acceptance criteria.
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This 6-month position emphasizes workflow optimization, AI-driven enhancements, and robust documentation. The role requires 3–5 years in ITSM, robust ServiceNow knowledge, and experience with BPMN/Visio documentation, agile delivery,
📌 Now Assist Business Analyst -- Ai-Driven Itsm & Workflow (New South Wales)
🏢 Svitla Systems
📍 New South Wales
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