Lead, coach, recruit and retain a high-performing team of Solution Consultants
Partner with Sales and regional leadership to define and execute go-to-market strategies
Guide consultative engagement, solution design and value-based storytelling throughout the sales cycle
Build the team's technical, commercial and AI capabilities
Help design tailored, data-driven solutions addressing customer business challenges
Strengthen relationships with customers, partners and the technology ecosystem
Represent Genesys at customer engagements, industry events and conferences
Optimize processes, tools and best practices
Partner with Product Management and Engineering on customer, market and product insights
Monitor and report team performance metrics and sales enablement outcomes to executive leadership
Drive consistent overachievement of revenue targets
Engage at executive level in larger deals
Monitor market trends and emerging technologies to maintain domain expertise and competitive advantage
Requirements
Bachelor's degree in a relevant technical field
10+ years of experience in Solutions Consulting, Technical Sales or related leadership roles
Proven ability to build and manage high-performing teams
Deep understanding of AI, CCaaS, Customer & Employee Experience, and Digital domains
Demonstrated success in scaling SaaS, CX, AI or Enterprise Software businesses within the region
Exceptional communication and data-driven storytelling skills
Strategic thinking, problem-solving and innovation mindset




Ability to collaborate across Sales, Customer Success, Product, and Engineering
Results-oriented focus on measurable impact and performance improvement
Proficient in relevant enterprise software and tools
Proven ability to lead through change and drive transformation in complex, matrixed organizations
Must be legally permitted to work in Australia
Core Competencies
Demonstrates expertise in leading high-performing teams in Solutions Consulting and Technical Sales, with a solid focus on AI, CCaaS, and customer experience.
Proven ability to drive revenue growth through strategic partnerships and data-driven solutions.
Highest-signal resume keywords
Solutions Consulting Leadership
AI and CCaaS Expertise
Data-Driven Storytelling
Team Building and Management
SaaS and CX Business Scaling
ATS Optimization Keywords
Hard Skills
Solutions Consulting
Technical Sales
AI Implementation
CCaaS Solutions
SaaS Business Development
Customer Experience Strategy
Digital Transformation
Performance Metrics Monitoring
Sales Enablement
Data Analysis
Soft Skills
Exceptional Communication
Strategic Thinking
Problem-Solving
Collaboration
Innovation Mindset
Industry Keywords
Customer Experience
Employee Experience
Digital Domains
Market Trends
Technology Ecosystem
Tools & Technologies
Enterprise Software
Sales Tools
Customer Success Platforms
Data Analytics Tools
Market Insights Tools
#J-*****-Ljbffr

📌 Director, Solution Consulting (Sydney)
🏢 Jobtailor
📍 Sydney