JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a recent industry, join our team as we help shape a brighter way forward.
Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities.
With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.
We approach our work in a warmer, more optimistic, and inclusive way.
About the Role
As a Facilities Coordinator at JLL, you'll play a vital role in managing facilities across a diverse portfolio of owned properties and leased premises for our Telstra account.
This position sits at the heart of service delivery, where you'll coordinate day-to-day facilities management activities and support both client tenants and Facilities Managers in maintaining exceptional operational standards.
You'll be the go-to contact for facilities management within your designated entities, ensuring that any site difficulties are resolved promptly with minimum disruption to business-as-usual activities.
At JLL, we are collectively shaping a brighter way – for our clients, ourselves and our fellow employees – and in this role,



you'll contribute directly to that mission by delivering excellent customer service, building effective stakeholder relationships, and maintaining the high standards our clients expect.
Key Responsibilities
Coordinate facilities management activities and manage work orders through Corrigo, ensuring timely completion and smooth operations across the Telstra portfolio
Partner with the Property Services Centre and service providers to resolve escalations efficiently, maintaining exceptional service standards and client satisfaction
Assist in developing Maintenance Plans, reviewing property inspection programs, and verifying invoicing against contracted rates to ensure optimal facility operations
Serve as the primary point of contact for Facilities Management, delivering outstanding customer service while ensuring strict compliance with health, safety, and risk management policies
Maintain property database systems and be available for after-hours emergency calls seven days a week, responding promptly to urgent situations
Desired Skills and Experience
Strong verbal and written communication skills and active listening capabilities
Highly organized with excellent time management abilities and capacity to handle multiple concurrent issues within tight operational deadlines
Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) and efficient keyboard and data entry skills with attention to detail




Self-motivated, confident, and flexible team player who adapts well to rapidly changing situations and works effectively with minimal supervision
Experience in facilities management, property management, hospitality, or related field preferred, along with knowledge of Workplace Management Systems (WMS) or Corrigo platforms
Benefits and Perks
Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
Location
On-site - Melbourne, VIC
Equal Opportunity and Accommodation
JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the Worlds Most Ethical Companies.
JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at ******.
This email is only to request an accommodation.
Please direct any other general recruiting inquiries to our Contact Us page.
We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.
We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
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📌 Business Support, Facilities Support (Melbourne)
🏢 Jll
📍 Melbourne