Australian Taxation Office is seeking Frontline Operations Leader to guide capability growth, foster engagement, and drive high-quality services for the tax and superannuation systems.
You will lead teams in contact centre environments, coaching staff, and engaging with taxpayers to resolve issues and achieve positive outcomes while interpreting policy and ensuring compliance through practical improvements.
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📌 Frontline Operations Leader: Drive Service Excellence (Hobart)
🏢 Australian Taxation Office
📍 Hobart
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