Job Description
Australian Taxation Office is seeking Frontline Operations Leader to guide capability growth, foster engagement, and drive high-quality services for the tax and superannuation systems.
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You will lead teams in contact centre environments, coaching staff, and engaging with taxpayers to resolve issues and achieve positive outcomes while interpreting policy and ensuring compliance through practical improvements.
📌 Frontline Operations Leader: Drive Service Excellence (Hobart)
🏢 Australian Taxation Office
📍 Hobart
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