Job Description
Your new company
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IT SUPPORT OFFICER I VIC STATE GOVERNMENT I 9 MONTHS CONTRACT OPPORTUNITY I ATTRACTIVE RATES
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An exciting role within a prominent Victorian State Government Department whose responsibilities and work have a positive impact on the quality of life for all Victorian Citizens.
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Be a part of an organisational culture that upholds values like Respect, Accountability, Collaboration and Innovation
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Your new role
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You will primarily be responsible Providing level 1 desktop support.
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You will bring a level of passion for assisting and guiding people through their IT problems as well as problem solving their queries.
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You will play an important role as part of representing the IT at the local level focusing on end user computing priorities.
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What you'll need to succeed
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To be successful in this role, you should possess demonstrated experience in Level 1 Desktop Support
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Have experience with Microsoft 365, Teams Telephony, Mobile Device Management, Domino Lotus Notes, Adobe Acrobat, Windows 10, Multifunction Devices with Follow Me Print and Case Management Systems preferable
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Managing New Starters with IT Hardware provisioning and performing IT Inductions and Compiling IT User Guides & Process Documentation
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Performing IT Asset Management of desktop hardware, mobile devices, SIM cards & peripherals
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Support & troubleshoot audio visual equipment including ensuring that rooms for Conferences are set up correctly with the audio visual equipment before use
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Raise IT requests with our external IT provider for account creation, following up tickets and ensuring quality assurance checks on new devices
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Asset management power chargers and head sets mobile phones and sim cards spreadsheet creation and monitoring for assets
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Experience with Crestron hardware preferable
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What you'll get in return
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In return for your dedication and hard work, you'll be rewarded with :
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The chance to work for a successful, global company that values and respects their team
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A fun collaborative and agile work culture that rewards innovation
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Long-term career opportunities
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A chance to be part of interesting projects to challenge your inner tech genius
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📌 It Support Officer (New South Wales)
🏢 Arsenault
📍 New South Wales