Job Description
To contribute to the growth and profitability of the Company wherever possible, though improving customer satisfaction and Company reputation. To be successful in this role requires completing all required functions accurately and on time. As an employee, I have the duty to cooperate with the employer in the implementation of the employer's safety systems, ensuring reasonable care for the health and safety of myself and any person who is under my control.
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What is my mission when doing my job?
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By using my varied knowledge and providing coverage in the variety of functions required of the role, I will significantly contribute to the effective and efficient operations of Eagle Farm Workshop.
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Who do I regularly deal with?
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Workshop
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Operations
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What do I need to achieve this?
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Ability to quickly learn Company procedures, policies and systems
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Ability to work independently and as part of a cohesive team
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Initiative when working unsupervised
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Ability to delegate work
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Excellent oral and written communication
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Excellent time management and organisational skills
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High level of attention to detail
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Follow instructions and apply practical judgement
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Ability to apply knowledge and applications of safety standards
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Ability to provide quality customer service both internally and externally
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Knowledge of spare parts
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Mechanical knowledge
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Ability to attend to breakdowns unsupervised
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Good knowledge of Detroit motors, Eaton and Rockwell differentials
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Good knowledge and understanding of differentials and gearboxes
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Good knowledge of electrics and air conditioning systems
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Air conditioning certificate and accreditation (Air Conditioning Tradespersons)
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Sound knowledge of auto electrics
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Excellent diagnostic skills
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What would be helpful to have to achieve this?
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Motor Vehicle Licence – HR, C Class
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First Aid
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Basic Computer knowledge
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What does my job involve?
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Service and Repair Coaches
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SKILL
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MEASURES
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Coaches are in sound working order
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100% compliance with safety standard
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No delays, accidents or breakdowns because of mechanical work
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Detect mechanical and electrical faults
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100% compliance with safety standard
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No delays, accidents or breakdowns because of mechanical work
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Repair / replace parts when needed
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100% compliance with safety standard
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No delays, accidents or breakdowns because of mechanical work
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Replace tyres
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100% compliance with safety standard
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No delays, accidents or breakdowns because of mechanical work
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100% compliance with safety standard
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No delays, accidents or breakdowns because of mechanical work
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100% accuracy in entering data onto the Workshop system, tracking and retrieving simple data
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Showing my commitment to Workplace Health and Safety
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SKILL
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MEASURES
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Liaise with the Safety Officer on a frequent basis
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Report safety incidents in writing
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Comply with any lawful safety direction, instruction or training
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Wear Personal Protective Equipment
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Not interfere with any equipment provided for safety
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Not wilfully injure yourself
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100% Compliance with company policies and procedures
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No avoidable accidents or incidents
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No increase in Workcover claims
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Lift items in accordance with safe manual handing practices
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Reduction in Workcover claims submitted
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Observation from
colleagues/superiors
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Abide by weight and size restrictions for freight and mail
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Adherence to weight and size restrictions and take action if restrictions are exceeded
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Keep the workplace clean
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Maintain cleanliness of work areas
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Report Workplace Health & Safety issues to the Safety Representative
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My other Personal Attributes
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SKILL
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MEASURES
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Display a positive and helpful attitude to other staff
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Feedback from internal and external clients
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No
grievances/complaints
lodged
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Solve problems within appropriate time frames and develop several alternative solutions to problems
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Observation from manager/supervisor
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Ensure attire is well maintained and worn appropriately
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No breaches of company uniform policy
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Adapts well to changes in their job or work workplace
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Observation from manager/supervisor
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Work effectively with others
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Observation from manager/supervisor
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No
grievances/complaints
lodged
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Willingness to accept responsibility and displays initiative
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Feedback from internal and external clients
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Follow lawful and safe direction from Management
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No disciplinary action
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Acknowledgement
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I acknowledge that the above document has been reviewed and represents a true statement of the expectations of the Tradesperson – Eagle Farm and I agree to accept the responsibilities as outlined.
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____________________________________
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Signed - Tradesperson – Eagle Farm National Fleet Service Manager

📌 Tradesperson (Queensland)
🏢 Greyhound Australia
📍 Queensland