Corelight in Sydney, NSW is seeking a Senior Escalation Engineer to join the Customer Success team as a Tier 3 technical resource. You will own complex customer issues from investigation to resolution, troubleshoot across Corelight products, Linux systems, hardware, networking, cloud environments, and customer infrastructure.
You will work with Engineering, Product Management, Sales Engineering and other teams, mentoring junior staff and advocating for customers to improve product usability and
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