Job Description
Optus is seeking a Remediation Specialist to identify, investigate and resolve matters where customers may have been affected by improper sales practices. You will act as a customer advocate, manage escalated cases and help drive improvements to prevent recurrence.
n
This role focuses on fair outcomes, regulatory compliance and solid customer care, including vulnerable customers. You will work with cross-functional teams to deliver thorough remediation and clear recommendations to senior
📌 Customer Remediation Specialist (Hybrid/Remote) (New South Wales)
🏢 Singtel Group
📍 New South Wales
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.