About us
At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.
Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.
About the Role
The Microsoft 365 Architect plays a pivotal role in the governance and delivery of Microsoft focused Intelligent Workspace solutions in the Microsoft 365 stack. This will focus on the business outcomes that can be realised by leveraging agile ways of working while providing our customers deep ongoing, proactive, strategic guidance and operational engagement and support.
The Microsoft 365 Architect will work with customers to transform their business with cloud first productivity and collaborations solutions for their digital transformation journey. Providing standards and solutions to our MS 365 offering and acting as an escalation point/SME for our technology operations staff.
Focusing on consulting and delivery of Microsoft 365 workloads spanning data, files, communications and collaboration, security and identity and access management that ties these together
What You'll Be Doing
Design, implement, and support Microsoft 365 solutions for enterprise customers
Lead solution architecture, technical governance, and project delivery activities
Provide expert guidance across Microsoft 365 technologies
Develop high-level and detailed solution designs for new environments and projects




Create high-quality technical and operational documentation
Act as an escalation point and technical SME for operational teams
Collaborate with customers, vendors, and key stakeholders to deliver successful outcomes
Contribute to training, mentoring, and capability development across teams
What You'll Bring
Technical Expertise
We're looking for someone with strong experience designing and delivering solutions across:
Microsoft 365
Microsoft Entra ID
Working Knowledge of Microsoft Intune
Microsoft Teams and Microsoft Teams Voice
Exchange Online / Working knowledge of on-prem Exchange
Working knowledge of Windows Server Technologies
Working knowledge of Device Management and Endpoint Solutions
Automation and Scripting Technologies
Migration and collaboration tooling such as ShareGate, AvePoint, and Mimecast
Experience
8+ years' experience designing, implementing, and supporting Microsoft 365 solutions
Experience delivering complex projects
Strong background in Microsoft Identity and up-to-date workplace technologies
Proven ability to work autonomously and within multidisciplinary teams
Experience producing architecture, design, and technical documentation
Strong stakeholder engagement and customer consulting skills
Personal Attributes
Exceptional problem-solving skills




Exceptional Documentation skills
Customer-focused with a consultative mindset
Strong communication and presentation skills
Effective stakeholder and vendor management
Excellent organisational and time-management capabilities
Qualifications
Desirable
Current Microsoft certifications relevant to Microsoft 365 and cloud technologies
Tertiary qualification in Information Technology, Computer Science, or a related field
ITIL Foundation Certification
Technical writing or presentation training
Culture and benefits
Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally
We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.
Why you will love working here
Paid perental leave
24/7 Employee Assistance Programme (DataCare)
Ongoing learning, certifications, and career development opportunities
Access to industry-leading learning platforms and future skills training
Recognition programmes that celebrate great work
Great employee discounts and financial wellbeing benefits
Meaningful work that makes a real impact
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📌 Architect (Melbourne)
🏢 Datacom
📍 Melbourne