Job Description
First Advantage is seeking a Customer Success Partner in Sydney to manage key client relationships, drive client satisfaction, and upsell across First Advantage and National Crime Check products. You will monitor activity, lead quarterly business reviews, and coordinate with cross-functional teams to deliver exceptional service.
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The role requires a Bachelor's degree or equivalent, 7+ years in trust & safety, risk ops, or similar, and robust communication.
📌 Senior Customer Success Partner: Drive Growth & Retention (Sydney)
🏢 First Advantage Global operating Centre
📍 Sydney
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