Job Description
Our campus is located on Gadigal land in central Sydney, within the historic sandstone walls of what was once the Darlinghurst Gaol and is now one of the nation's premier art institutions where many of Australia's leading artists having studied and taught. The National Art School is Australia's leading independent art school, dedicated to exceptional, studio-based art education and shaping contemporary artpractice.
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The National Art School (NAS) is accredited through TEQSA and offers Bachelor of Fine Art, Bachelor of Fine Art (Honours), Masters and Doctorate courses. The School is at the forefront of learning, creativity and innovative practice utilising its independent identity and distinctive studio-based teaching model to deliver exceptional higher education and research, scholarship and professionalpractice.
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At the National Art School, you'll have the opportunity to contribute to the success of Australia's next generation of artists, researchers and creative leaders. This is aunique leadership role where you can make ameaningful impact on the student experience while working within one of Australia's most respected and distinctive higher educationinstitutions.
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We offer:
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The opportunity to lead adedicated Student Services team and shape the student experience across the entire academicjourney
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A collaborative and inclusive workplace culture that values creativity, innovation and continuousimprovement
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Career development opportunities and support for ongoing learning and careergrowth
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The ability to influence systems, processes and service delivery within an independent institution committed toexcellence
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A rewarding environment where your work directly contributes to student success, engagement andwellbeing
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A commitment to equity, diversity and inclusion, fostering aculturally safe and respectful workplace forall
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Join a passionate community of educators, arts professionals and higher education specialists dedicated to supporting creativity, academic excellence and the future of contemporary art inAustralia.
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About therole
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The Student Services Manager leads the Student Services Team and is responsible for overseeing the entire student lifecycle, from application and enrolment through to graduation. The role ensures the delivery of high-quality student administration services, expert advice on enrolment, fees and academic policies, and the effective management of student records and processes. Working collaboratively across the School, the Student Services Manager drives continuous improvement of systems and procedures, maintains the integrity of student data, and ensures compliance with regulatory and reporting requirements, while fostering apositive, efficient and student-centredexperience.
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Key responsibilities
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Lead the Student Services Team and manage teamdevelopment
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Oversee the entire student lifecycle from application and enrolment through tograduation
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Deliver high-quality student administrationservices
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Provide expert advice on enrolment,



fees and academicpolicies
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Manage student records and processeseffectively
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Drive continuous improvement of systems andprocedures
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Maintain the integrity of studentdata
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Ensure compliance with regulatory and reportingrequirements
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Foster apositive, efficient and student-centredexperience
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About you
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Experienced student services professional with astrong background in higher educationadministration
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Proven leadership capability to effectively manage and develop ateam
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Strong commitment to student-centred service, equity andinclusion
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Experience using Student InformationSystems
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Confident in managing data integrity, reporting, system configuration and processimprovement
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Experience ensuring compliance with regulatory frameworks and government reportingrequirements
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Highly detail-oriented with ability to balance competing priorities in a fast-paced environment
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Comfortable making informed decisions using sound judgement andinitiative
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Ability to foster asupportive, culturally safe and inclusive environment that promotes student wellbeing, engagement andsuccess
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The closing date for this application is 13 September****.
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The National Art School is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for allemployees.
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Artist Stories
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GraceBuckley
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BFA
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" I'm incredibly grateful to be aFirst Peoples scholarship recipient. It's afantastic opportunity for First Nations students wanting to develop their arts practice through the National ArtSchool."

📌 Student Services Manager (New South Wales)
🏢 National Art School
📍 New South Wales