Job DescriptionTHE ROLE3IC rostered across Sunday to Thursday with varying shift times.
By applying, you confirm your availability to work across these days.At JD Sports, the customer is at the heart of everything we do.
As 3IC, you are a key member of the store leadership team working together to deliver great customer and employee experiences.You are a true sales leader, leading by example with passion and purpose.
Your team draws inspiration and motivation from your energy as you coach them to deliver great in-store experiences.The 3IC contributes directly to the store's success.
Through your energy, collaborative approach and knowledge of retail best practices, you will assist in achieving daily store and business goals, including coaching your team to hit all sales targets.Your individual contribution and performance set the stage for excellence, while your management of daily store operations ensures that we consistently uphold our company's standards.RESPONSIBILITIESModel great customer service, every customer, every timeVisibly drive service outcomes by coaching the team to deliver exceptional service and a 'service over task' mentalitySupport the Store Manager and Assistant Store Manager to drive sales and KPI performanceUtilise financial reporting to identify trade trends and opportunities and implement action plansAssist the Management Team in completing weekly visual merchandising direction & promotional launchesAssist in recruiting,



inducting and developing team membersUphold company retail standards and deliver visual excellenceWork with BOH team to ensure product availability and operational excellenceWHO YOU AREExperience in a customer-facing service rolePrevious retail experience in a key holder or entry level leadership roleResults driven, with a demonstrated experience in leading teams to successfully deliver results and KPIsA positive attitude, enabling you to motivate others and maintain a high-performing team cultureCollaborator with strong communication skillsPassionate to learn with a growth mindsetLoves sports fashion brands and is enthusiastic about sharing your knowledge with customers to build brand loyaltyAbility to work efficiently in a fast-paced team environmentWHAT'S IN IT FOR YOU?
Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the marketTraining and development opportunities to kickstart, evolve and shape your careerOpportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution CentreAccess to our attractive staff discount!
This can also be used for friends and familyAccess to our Employee Assistance Program & Mental Health championsOne month paid parental leave for full time employeesJD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.
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📌 3Ic - Pitt St (Sydney)
🏢 JD Sports Australia & New Zealand
📍 Sydney