Job Description
Port Hedland, Australia | Posted on 05/13/2026
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Job Description
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Anoutstandingopportunityisavailableforanexperiencedandmotivatedautomotiveprofessionaltojoinasuccessfulandgrowingmulti-franchisedealershipoperationinPortHedland,WesternAustralia.
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Weareseekingahands-onServiceManagerwhocanleadfromthefront,driveworkshopperformance,build
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strongcustomerrelationships,anddevelopahigh-performingaftersalesteam. Thisisanexcitingleadershiproleofferingexcellentlong-termcareerprospects,strongearningpotential,andthe
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opportunitytoworkwithinasupportiveandprogressivedealershipenvironment.
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AbouttheRole
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Reportingtoseniordealershipmanagement,youwilltakefullresponsibilityforthedailyoperationsand
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performanceoftheservicedepartment.
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YouwillleadateamofServiceAdvisors,Technicians,andWorkshopStaffwhileensuringexceptionalcustomer
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service,workshopefficiency,andoveralldepartmentalprofitability.
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KeyResponsibilities
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Overseealldailyservicedepartmentoperations
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Driveworkshopproductivity,efficiency,andprofitability
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Lead,mentor,anddevelopserviceandworkshopteams
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Ensureoutstandingcustomerserviceandaftersalessupport
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Monitorworkflow,repairquality,andworkshopperformance
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Managecustomerconcernsanddeliverpositiveoutcomes
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Developstrategiestoimproveservicesalesandprofitability
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ManagedepartmentalKPIs,budgets,andfinancialperformance
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Ensurecompliancewithworkplacehealth&safetystandards;
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Buildstrongrelationshipswithcustomersandinternalstakeholders
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Requirements
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Requirements:
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Previousexperience as a Service Manager.
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Strongleadership and team management skills.
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Experiencein automotive or heavy vehicle workshop operations.
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Excellentcommunication and customer service skills.
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Abilityto manage workflow and meet operational deadlines.
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Candidatesmust currently be based in Australia.
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Salary:Circa AUD $120K + Super + Accommodation + Company Vehicle + Fuel Card
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Accommodationprovided.
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Companyvehicle and fuel card.
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Long-termcareer growth opportunities.
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Supportiveand skilled work environment.
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📌 Hiring For Service Manager (Port Hedland)
🏢 2COMS Consulting
📍 Port Hedland