Department Name Queen Victoria Building, SydneyCity SydneyPostal Code *****Country AustraliaJob Type Full timeIndustry Luxury RetailAbout UsFounded in ****, Browns is a family-owned jeweller that crafts the finest diamond jewellery in South Africa.
We focus on classic, timeless and sophisticated designs.
Making us an iconic brand with a rich heritage.We pride ourselves on offering quintessentially South African designs, crafted by South Africans for South Africans and the rest of the World.Job DescriptionLeadership: Demonstrate strong leadership by setting a positive example, driving motivation, and nurturing the potential of your teamBusiness Management: Manage all functions of the boutique effectively, including but not limited to: operations, compliance, reporting and trainingDeliver a Luxurious Client Experience: Provide world‐class, personalised service and support the team in building long‐term client relationships by leveraging available toolsDrive Sales & Exceed Targets: Lead from the front to drive sales, exceed targets and KPIs, whilst supporting your team in achieving theirsCultivate Lasting Client Relationships: Lead from the front by building and nurturing a loyal client base and coaching your teamUphold Brand Excellence:



Personally represent the brand with sophistication and professionalism, whilst coaching your team to do the sameIn-Store Experience: Responsible for boutique presentation and ensuring excellent standards are upheld through visual merchandising, standards and the client in-store journeyRequirementsLeadership Experience: 5+ years of retail management experience leading a team of 5+, with a proven track record of success in a store management role, ideally in jewellery.Business Acumen: Strong business acumen, analytical skills, and a strategic mindset.Sales Driven: Proven ability to drive sales and exceed targets in a luxury jewellery environment, with a deep understanding of client needs, and a passion for delivering exceptional service.Client-Centric Approach: Exceptional interpersonal skills, with a commitment to creating memorable, personalised experiences for clients.Presentation and Professionalism: Impeccable grooming and presentation to uphold the brand's luxury standards.Languages: Fluent in English (written and spoken)Availability: Adaptable to work retail hours, including weekends and public holidays.Cultural Fit: Motivated by building highly effective teams and passionate about fine jewellery
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📌 Boutique Manager - Queen Victoria Building, Sydney
🏢 Brownsjewellers
📍 Sydney