Better begins hereCrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people.
We value passion, optimism, and an appetite for change - for the better.
Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.The roleCrown Towers Sydney is looking for an exceptional hospitality professional to join as a full-time Butler.
Working in Sydney's most luxurious property, you'll deliver elevated levels of service that exceed all expectations for our VIP & Villa guests, as well as our in office residents of One Barangaroo.
We're looking for someone who is meticulously detail-oriented and is passionate about providing bespoke guest and resident experiences that are second-to-none.You'll be:The main point of contact for all VIP guests and residents during their stayProviding tailored and personalised services for our guests and VIPsAnticipating, managing and fulfilling individual needs and requirementsEnsuring the Villas are well maintained and presented for guests, including special requests, preferences and arrangements are efficiently managedPlanning and coordinating F&B; services, as well as offering the facilities and events available on-propertyPartnering with key stakeholders, including Front Office, Concierge, VIP Gaming, F&B;, Maintenance, Security,



etcYou'll bring:Demonstrated experience in a similar role at a premium or luxury venueAbility to provide tailored and bespoke customer experiences to VIP clientsExceptional stakeholder and customers relations skills, with ability to build rapport quicklyAbility to use technology and be adaptable to different software applicationsStrong time management, organisational and communication skillsA current RSA certificate (or be willing to obtain prior to commencement)Able to work across a 24/7 roster when requiredWhat we offer you:Opportunity to elevate your career in Sydney's most luxurious integrated resortComplimentary meals at our on-site staff restaurant + discounts at various F&B; venues on propertyGenerous accommodation discounts across Crown Resorts in Sydney, Melbourne & PerthChance to take part and be rewarded in Crown's group-wide recognition and awards programAbility to be an active member and contribute to Crown's community, diversity & inclusion committeesAccess to discounts with our corporate partners - including tickets to events, performances and moreOn top of exciting career possibilities, we offer better exposure to experiences and learning.
To see our range of benefits and opportunities visit Crown Resorts Careers.Our Crown Community celebrates uniqueness and embraces diversity.
We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
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📌 Butler (Sydney)
🏢 Crown Resorts
📍 Sydney