Description
POSITION SUMMARY
We're looking for a confident and energetic
Banquets Supervisor
with a keen eye for detail and a genuine passion for creating exceptional events.
If you enjoy leading from the floor, motivating a team and delivering seamless guest experiences, this is your opportunity to shine.
About the Role
As our
Banquets Supervisor
, you will support the successful delivery of conferences, weddings, social celebrations and corporate events across Pier One Sydney Harbour's unique waterfront venues.
Working closely with the Banquets leadership team, you will coordinate event set-up and service, lead pre-shift briefings and ensure each event is delivered in line with the Banquet Event Order and our service standards.
You will remain visible and hands-on throughout each event, supporting the team, responding to guest needs and resolving operational challenges as they arise.
Key Responsibilities
Supervise the set-up, service and pack-down of banquet functions and events
Review Banquet Event Orders and ensure all event requirements are understood and delivered accurately
Lead pre-shift briefings and allocate responsibilities across the team
Coordinate event timing with the kitchen, event planning and operational teams
Lead from the floor and support associates during busy service periods
Ensure efficient, friendly and professional service is delivered throughout every event
Monitor guest satisfaction and respond to feedback with care, confidence and urgency
Anticipate guest needs and personalise the experience for event organisers, VIPs and returning guests
Ensure function spaces are presented to the highest standard before guests arrive
Maintain high standards of cleanliness, organisation, food safety and sanitation
Oversee beverage service and ensure drinks are prepared according to standard recipes
Monitor stock levels, conduct stocktakes and ensure service equipment is handled and stored correctly




Ensure billing is accurate and completed in accordance with hotel procedures
Maintain compliance with liquor licensing requirements, RSA principles and workplace health and safety standards
Train, coach and motivate associates to strengthen their service skills and product knowledge
Support a positive, inclusive and collaborative team environment
Participate in departmental meetings and contribute ideas that improve service, efficiency and the guest experience
About You
Previous experience in banquets, events or food and beverage operations, with supervisory experience highly regarded
A confident, hands-on leadership style and the ability to motivate a diverse team
Strong communication, organisation and problem-solving skills
A genuine passion for hospitality and creating memorable guest experiences
The ability to interpret event requirements and manage multiple priorities
Knowledge of food and beverage service standards, inventory management and cost control
A current NSW Responsible Service of Alcohol certification
Calm and solutions-focused when working under pressure
Flexible availability across evenings, weekends and public holidays
Why You'll Love Working With Us
Join a creative and team-oriented team committed to service excellence
Enjoy complimentary meals, coffee and uniform care
Access exclusive Marriott hotel and travel discounts for you, your family and friends
Grow your career through world-class training and development opportunities
Thrive in a supportive, inclusive and people-focused workplace
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

📌 Banquets Supervisor (New South Wales)
🏢 Marriott Hotels Resorts
📍 New South Wales