OMEGA Client Advisor | Bondi The SWATCH Group Launceston, TAS, AU
Job Description
The OpportunityAs a Client Advisor, you will be the face of OMEGA, delivering an exceptional boutique experience that reflects the prestige of our brand.
More than a sales role, this is an chance to build meaningful relationships with clients, share the stories behind our iconic collections, and create exceptional customer experiences that stand the test of time.
Delivering the OMEGA experienceJoining OMEGA means becoming part of a globally celebrated brand with a rich heritage, pioneering spirit, and unwavering commitment to excellence.
In this role, you will:
Build genuine and lasting relationships with clients, cultivating loyalty and repeat business to deliver a world class customer experience
Contribute to the achievement of boutique sales targets through exceptional service and product expertise
Support the growth and maintenance of the client and VIP database, ensuring personalised follow up and engagement
Develop an in depth understanding of OMEGA's heritage, collections, innovations, and watchmaking expertise
Maintain impeccable boutique presentation standards, ensuring every detail reflects the luxury positioning of our brand
Assist with visual merchandising, stock presentation, and boutique operations, including stock counts and supporting inventory management processes




Organise and maintain boutique resources, including product packaging, warranties, instruction manuals, and visual merchandising materials
Participate in ongoing training programs and product education to continuously enhance your knowledge and performance
About you
You understand that true luxury is in the detail, and you take pride in delivering a tailored service that is as unique as each customer.
Your skills and experience will include:
Previous experience within luxury retail, luxury fashion, jewellery, watches, or a client focused premium environment
An ability to build strong client relationships and deliver exceptional customer experiences
Outstanding communication and interpersonal skills, with an eye for presentation
You have initiative, energy, and enthusiasm, with flexibility to work across retail trading hours, including weekends and peak trade periods
Experience, knowledge or a passion of the luxury watches is highly regarded
Why Join OMEGA?
Along with competitive pay rates, we offer:
Attractive performance-based incentive opportunities
Generous employee discounts across Swatch Group brands
Extensive learning and development opportunities, including access to global product and brand training
Don't let a missing skill stop you.
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📌 Omega Client Advisor | Bondi (Launceston)
🏢 The SWATCH Group
📍 Launceston