Known within HammondCare as a Business Support Advisor, HammondCare are actively seeking an experienced
Projects Coordinator,
to support Residential Aged Care – to be based across various HammondCare Residential sites on a Full-Time basis.
This position has flexible work from home and on site options.
About the role
The role
contributes to
HammondCare's
Mission by
supporting end-to-end
strategic
projects that
help
shape the future of Residential Care.
Working across
transformation
, technology,
innovation
and
best practice dementia care
,
it translates
insights
into practical actions, supports collaborative
design
and contributes to initiatives that improve outcomes for residents,
families
and
frontline
teams.
The role champions change and continuous improvement while driving engagement to enhance
HammondCare's
influence and reputation.
Essance of the role:
Project Management & Delivery – coordinates and supports the planning, execution, and
closure
of strategic projects, ensuring timelines, stakeholder engagement, and project outcomes are achieved.
Innovation & Improvement Design - centres on designing and
trailing
recent models
,
workflows
and technologies.
Collaboration with
both internal and
external partners
helps
test and refine innovative solutions before implementation.
Change Leadership & Culture Shaping - champions a culture of continuous improvement and innovation, guiding how change initiatives are understood and adopted across the
organisation
Process & Workflow Design – translates requirements into future-state workflows and redesigned processes,



strengthening the
HammondCare's
ability to deliver practical,
efficient
and sustainable ways of working.
About You
Commitment to engage and align with
HammondCare's
Christian Mission, Motivation and Mission in Action.
Experience in coordinating or supporting projects in health, aged care, hospitality, or service environments.
Proven experience in an administrative, customer service, or compliance role, preferably within health, aged care, or community services.
Effective verbal and written communication skills, with the ability to engage confidently with internal and external stakeholders.
High attention to detail and accuracy in data entry, record-keeping, and document management.
Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
Familiarity with or the ability to learn aged care compliance requirements, including privacy, documentation, and regulatory standards.
Demonstrated ability to show initiative, problem-solving, and analytical thinking in a fast-paced environment.
Ability to work both independently and collaboratively as part of a team, contributing to a positive and supportive work environment.
Empathy, patience,



and a service-focused mindset, with a commitment to delivering exceptional internal and external customer service.
Benefits - What are we offering in return for your
expertise
and experience.
Market leading
remuneration
Salary packaging; $15,900 annually for living expenses, plus up to $2,650 each year for entertainment benefits.
Additional
training & career development opportunities
Leave benefits –
purchased
additional
annual leave.
Reward and Recognition Program
Fitness Passport: Full facility access can include gyms, group classes and pools for yourself and your family.
Free independent, confidential counselling services, wand wellbeing resources available through our Employee Assistance Program (EAP) for
all employees
Exclusive discounts at
MyCar
; Servicing, Brakes, Repairs, and Tyre Care Plans
Exclusive commercial discounts for JB HI-FI, The Good Guys, Optus,
Dell
and Samsung
Ready to make a change?
Apply Now!
All short-listed applicants for these positions will be asked to consent to a criminal record check, reference checks, and be willing to obtain a NDIS Workers Clearance check if necessary.
HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion.
We strive on creating an equal employment environment where everyone from any background can be themselves.
Our Talent Acquisition Team kindly request no unsolicited resumes or approaches from Recruitment Agencies.
HammondCare is not responsible for any fees associated with unsolicited resumes.

📌 Business Support Advisor (New South Wales)
🏢 HammondCare
📍 New South Wales