Customer Service Agent
Deliver exceptional customer service through phone and email interactions.
Collaborate with local teams to solve problems and create seamless customer experiences.
Join a dynamic, family-oriented company focused on growth, innovation, and employee development.
$72,000 + Super + Profit Share
With
Kennards Hire You Can
As a company that's been around since ****, we know what matters most: family
and it's at the heart of everything we do.
We're the largest family-owned
equipment hire company in Australia and New Zealand, with more than 2,000 team
members located at over 200 sites and branches.
Our mission is clear: we
want to be the best hire company in the world.
We're committed to growing
sustainably and innovating in ways that benefit our people, our customers and
our business.
And at the end of the day, we're all focused on delivering what
we say we will do – make our customers' jobs easy.
About the role
As a Customer Service Agent, you will play a crucial role in delivering exceptional customer service by;
Providing timely solutions via phone, email, and digital channels.
Collaborating with operations for seamless customer experiences.
Handling inquiries, quotes, escalations, and equipment breakdown support.
Managing details, schedules, and building strong customer relationships.
About you
You are passionate about customer service, thrive in a dynamic environment, and want to be part of a family-oriented company that values growth and innovation.
Customer service experience, including digital, phone, and email.




Dedication to exceptional service and strong customer focus.
Proficiency in communication, MS Office tools, and problem-solving.
Detail-oriented, adaptable, and skilled in multitasking.
Motivated to excel in a phone-based role, with administrative expertise.
Available to work weekends (the role has staggered shifts on a rotating roster including weekends and early and late shifts).
Join our team
You can always tell someone who works at Kennards Hire.
They're
well-rounded, fair-dinkum and damn good at what they do.
Once you walk through
our door, we'll back you all the way with the tools and resources you'll need
to succeed.
You'll be trusted as part of our family, supported to lead in many
ways and have opportunities to develop and grow your expertise.
There's also a great range of employee benefits and rewards on offer
including:
All
the training and development you need to build a successful career with us
Pathways
to pursue your career, nationally and internationally
Additional
financial benefits if you stay with us for more than five years (to say
thanks for your loyalty)
Prospect
for profit share
Great
employee discount rates on our hire gear
Our
annual awards night, team BBQs and many other fun social events.
If you're passionate about customer service, thrive in a dynamic environment, and want to be part of a family-oriented company that values growth and innovation, we want to hear from you!
So, whether you're starting out, switching roles,
changing industries or ready to make your next career move, With Kennards Hire
You Can.

📌 Customer Service Agent (Australia)
🏢 Kennards Hire
📍 Australia