VMA Promotional Products are looking for a Receptionist/Customer Service Consultant to help in the day-to-day operation of our business.
You will be taking & making calls and talking to clients and helping them in their selection of products, talking to distributors and organising orders & shipments etc.
While age is not important, your attitude is, so we are looking for a hard-working individual in this fast-paced environment with a 'can do' attitude to grow with us.
This is a permanent part-time role (min. of 5-6 hrs per day) with a growing company.
Requirements
Demonstrate a willingness to call existing clients on a daily basis
to secure new orders
Proactive and effectively manage client orders and follow-ups
Ensure all leads are entered into the CRM, effectively ensuring detailed
notes are logged along with the phone calls
Set reminders and follow-ups as required
Schedule and track orders, manage freight and delivery and keep the
client fully informed
Provide Face to Face & Phone support in a courteous &
professional manner
Provide effective and timely follow up of all client queries to




ensure all customer needs are met &/or exceeded
Maintain professional internal and external relationships that meet
company core values
Proactively establish and maintain effective working team
relationships with all departments
You do not need a university degree - just common sense
IMPORTANT
:
You must be 100% fluent in English &
LIVE IN AUSTRALIA ON THE GOLD COAST (or moving here soon).
This is NOT A REMOTE JOB!
Benefits
The Culture:
We are a privately owned company with an in-ground culture to 'Under Promise & Over Deliver'.
We strive to excel in everything we do and this way we get our best referrals from our happy clients.
You may also enjoy our team lunches & other activities as our staff are our biggest asset.
The Opportunity:
This is an opportunity to work with a qualified well-established company with a wide range of existing clients plus expand into larger contracts as we grow.
APPLY HERE:

📌 Receptionist/Customer Service (Gold Coast)
🏢 VM Group Pty
📍 Gold Coast