Location:
Maitland, Cape Town
Employment Type:
Permanent
Salary:
Negotiable, dependent on experience and suitability
An established technical services business is seeking a highly dependable and experienced
Operations & Office Manager
to oversee its day-to-day administrative, financial, payroll, and operational coordination.
This is a key position within a small, secure business and requires a capable professional who can take full ownership of the office function, maintain accurate administrative and financial records, support employees, and ensure that daily operations run efficiently.
The successful candidate will act as a trusted operational support to the business owner and must be comfortable working independently, making practical decisions, maintaining confidentiality, and taking responsibility for a broad range of duties.
This position is best suited to someone seeking a stable, long-term career opportunity within a practical, close-knit working environment.
Key Responsibilities
Manage the full day-to-day office administration function
Coordinate administrative and operational activities across the business
Prepare and issue customer quotations and invoices
Generate and distribute monthly customer statements
Manage petty cash accurately
Prepare and process purchase orders
Perform basic bookkeeping duties using QuickBooks
Process employee payroll using Vanilla Payroll
Maintain accurate financial, payroll, and administrative records
Order staff supplies, office consumables, and operational requirements




Answer incoming telephone calls and manage correspondence professionally
Liaise diplomatically with customers, suppliers, employees, and service providers
Provide general sales and customer administration support
Assist with employee and HR administration
Prepare supporting documentation for disciplinary processes and hearings
Maintain strict confidentiality regarding employee, financial, and business information
Identify administrative issues and ensure that they are resolved promptly
Support the business owner by taking ownership of routine operational matters
Minimum Requirements
Extensive experience in office management, operations administration, or a similar multifunctional position
Ideally 15 years or more of relevant experience gained within a small or medium-sized business
Proven experience managing a broad range of office, finance, payroll, and administrative duties
Experience preparing quotations, invoices, statements, purchase orders, and petty-cash records
Working knowledge of basic bookkeeping principles
Experience using QuickBooks would be advantageous
Payroll processing experience is essential
Experience using Vanilla Payroll would be advantageous




Previous exposure to HR administration and disciplinary documentation
Strong Microsoft Office and general computer skills
Reliable own transport
Contactable employment references
Essential Competencies
Exceptional attention to detail and accuracy
Strong organisational and administrative ability
High level of integrity and confidentiality
Professional, articulate, and well-spoken
Warm and diplomatic telephone manner
Confident and able to communicate firmly when required
Comfortable working in a predominantly male technical environment
Natural leadership ability
Practical and solution-orientated
Able to take ownership and work without constant supervision
Dependable, committed, and self-motivated
Able to manage competing priorities and meet deadlines
Interested in establishing a stable, long-term working relationship
Working Workplace
Small, established, owner-managed business
Stable client base
Close-knit team with long-serving employees
Practical and down-to-earth working environment
Broad position with significant responsibility and autonomy
No formal corporate structure or company benefits
Salary negotiable according to experience and suitability
The successful candidate will become an integral part of the operation and will play an important role in supporting the company's continued efficiency and long-term stability.
Should you not receive feedback within two weeks of submitting your application, please consider your application unsuccessful.

📌 Operations & Office Manager - Maitland (New South Wales)
🏢 Weskus Personeel
📍 New South Wales