03rd August, ****
Client Services Administrator
Salary:
$80,000 to $100,000 + superannuation
Location:
Earlwood, Sydney
Work style:
Full-time | Office-based role
Why This Role
This is an opportunity for an experienced Client Services Administrator to join a long-established Sydney accounting and advisory firm with a modern approach to systems, client service and technology.
You will be part of a dedicated administration team supporting accountants, managers and clients across the practice.
The role is suited to someone who enjoys being organised, reliable and front-line in a professional services environment.
This is not a narrow reception role.
You will support client communication, practice administration, ASIC matters, ATO follow-up, document preparation, electronic signing packs and the systems that keep a professional accounting firm running smoothly.
The firm values care, accuracy, responsiveness and continuous improvement.
They also use technology, automation, and AI to reduce administrative noise and improve how work is delivered.
About Our Client
Our client is a Sydney-based accounting and business advisory firm with a long history and a strong focus on client relationships.
The firm supports business owners, private clients and growing businesses across accounting, taxation, advisory, SMSF and technology-related matters.
Their approach is built around long-term relationships, practical advice, clear communication and high service standards.
Internally, the firm has invested in cloud-based systems, workflow tools and automation to support both client outcomes and team efficiency.




This is a good environment for someone seeking a stable, office-based role in a professional, up-to-date, and well-supported accounting firm.
The Role
As a Client Services Administrator, you will help keep the office, client workflow, and administrative functions running smoothly.
Your responsibilities will include:
Providing day-to-day administrative support to accountants and managers
Acting as a first point of contact for clients
Contacting government agencies, including the ATO and ASIC
Preparing and lodging ASIC forms
Assisting with company, trust and entity establishment administration
Maintaining accurate client records and practice management systems
Preparing correspondence, documents and electronic signing packs
Monitoring deadlines and following up outstanding actions
Supporting reception and general office administration as required
Working across cloud-based systems and improving administrative processes
This role will suit someone who understands that strong administration is central to client service, workflow quality and a well-run accounting practice.
What You'll Bring
Minimum 2 years of experience in an Australian accounting practice or similar professional services environment
Experience dealing with the ATO and ASIC
Experience with company,



trust or entity establishment administration will be highly regarded
Strong written and verbal communication skills
Good working knowledge of Microsoft Office and cloud-based systems
Strong attention to detail and pride in accurate work
Ability to manage deadlines, follow-ups and competing priorities
Professional phone and email manner
Confidence learning new systems and improving processes
Team-focused approach and willingness to support accountants and managers
Interest in technology, automation and AI
Permanent working rights in Australia
Experience with Xero Practice Manager, FYI Docs, BGL CAS 360, Simple Fund 360, FuseDocs or FuseSign will be viewed favourably.
What's On Offer
$80,000 to $100,000 + superannuation
Full-time office-based role
Stable firm with a long operating history
Supportive and experienced administration team
Exposure to a broad range of accounting practice administration
Practical exposure to technology, automation and AI
Clear systems and established procedures
Support from experienced accountants, managers and administrators
Client-facing role with real responsibility
Autonomy and trust within a high-standards environment
Regular social events and birthday leave
Next Steps
If you are an experienced Client Services Administrator seeking a stable, office-based role with client contact, up-to-date systems, and a supportive, professional team, please apply now.
For a confidential discussion, contact Shaun at Minchin Recruitment:
******
**************
#SCR-shaun-minchin

📌 Client Services Administrator (Sydney)
🏢 Recruitment
📍 Sydney