About RPM Hire
Founded in ****, RPM Hire has grown rapidly to become a market leader in traffic management equipment hire across Australia.
With operations in VIC, NSW, QLD, TAS, WA, and SA—and plans for international expansion—our business is built on delivering exceptional customer service and continuously improving both our products and the way we work.
Our Vision
is easy but ambitious: to be the World's leading supplier of traffic management equipment hire, known for outstanding customer satisfaction, reliable equipment, and professionalism.
We're passionate about offering top-quality gear at competitive prices, helping our customers get the best value possible.
Our Culture
is what makes us stand out.
Guided by our core values—
People Matter, Thirst for Improvement, Be Memorable, Be Courageous, and Safely Get Sh!
t Done
—we foster strong, lasting partnerships with both our customers and our team.
Industry Recognition:
In June ****, we were proudly recognised by the Hire and Rental Industry Association (HRIA), winning: ? Hire Company of the Year ? People and Culture Award
Join us and be part of a team that's making an impact across Australia—and soon, the world.
The Opportunity
An exciting opportunity exists for a motivated, hands-on operator to join our VIC branch in a dynamic all-rounder role.
This is a versatile position that blends day-to-day operations coordination, field delivery and installation, and workshop-based equipment maintenance ensuring our hire equipment is ready, safely deployed, and efficiently managed.
If you thrive in a fast-paced environment, enjoy variety in your workday, and take pride in delivering exceptional service, this could be the perfect role for you.
Key Responsibilities
Lead and manage all operations personnel including Schedulers,



Supervisor, Drivers, and Labourers; across recruitment, training, performance management, and resource scheduling
Oversee the safety of the staff, ensuring safety processes are followed and providing feedback and working with the HSEQ Manager.
Conduct
Toolbox Meetings
, record minutes, and assign tasks accordingly.
Oversee the
movement and allocation of RPM equipment
, supporting operational efficiency.
Ensure compliance with customer requirements and company processes.
Maintain
strong relationships with key clients, suppliers, and cross-hire partners
.
Monitor and report
NPS (Net Promoter Score)
, escalating concerns to the COO.
Develop and implement
strategic operational plans
to improve productivity and service standards.
Own state P&L; and drive cost discipline across depot operations.
Review and enhance processes, policies, and systems to optimize performance.
Manage
interstate stock transfers
, including journey planning and compliance with safety guidelines.
Collaborate with the
workshop and Scheduler
to prioritize equipment repairs and manage customer chargebacks.
Oversee
Sales to Operations integration
, ensuring seamless service delivery.
Setting and holding staff to high performance standards throughout the operations team and the yard.
Strengthen client relationships through
customer visits and proactive issue resolution
.




Improve
workflow, equipment layout, and fleet control
in compliance with road safety standards.
The Successful applicant
Previous management experience working in a fast paced environment
Excellent people and communication skills
A positive 'can-do' attitude
Highly organised, and a great attention to detail
Exceptional work ethic
Ability to demonstrate initiative and take responsibility for the timely completion of tasks
Safety first thinking, always looking out for our employees and the community
Growth mindset, always open to new ideas and innovative thinking
Experience in either the Hire or Traffic Management industries is preferred
If you're a strategic leader with strong operational expertise, apply now to be part of a growing team!
The Benefits of Working at RPM Hire
Safety first culture
Full training provided
Modern, maintained vehicle fleet
Ongoing training and development opportunities
Employee profit share program
You will be part of a supportive, fun and inclusive team
We care about our employee's wellbeing.
You will have access to our Employee Assistance Program and other wellbeing initiatives
Joining us means becoming part of an inclusive and supportive team with access to ongoing training and development opportunities, a robust safety culture, employee recognition, and confidential access to our Employee Assistance Program.
Successful applicants will undergo and pass a Police Check as part of the hiring process.
RPM Hire is an equal opportunity employer dedicated to fostering a diverse and inclusive workplace that values differences.
Proficiency in OH&S; compliance, including manual handling techniques and hazard identification

📌 Operations Manager (Melbourne)
🏢 RPM Hire
📍 Melbourne