Job Description:
Australian Citizens with NV1 Clearance residing in Australia only respond
Job details
Key duties and responsibilities
Responsibilities of the role include but are not limited to:
Investigating and resolving production incidents
Identifying, investigating and resolving systemic problems
Monitoring the CIAM platform and investigating alerts
Automating away repetitive operations tasks
Writing and maintaining SOPs for manual tasks
Reporting on the performance of the CIAM solution
Carrying out release activities
Possible after-hours on-call roster to support resolution of P1 incidents
Required Skills:
Support
Access
Operations
Writing
Software
Management