About Us
MSJ Australia is a leading provider of child safety and disability services, committed to supporting and empowering young persons and participants, ensuring their inclusion and dignity within society.
Our mission is to deliver innovative, person-centred solutions that enhance the quality of life for our clients.
When you join MSJ, you'll be part of a supportive, values-driven team that believes in collaboration, compassion, and continuous improvement.
Why You'll Love Working With Us
Purpose-driven organisation making a real impact in the community
Competitive salary under SCHADS Level 3-4 depending on suitable experience and qualifications
Ongoing professional development and training opportunities
Supportive team environment with a focus on well-being and inclusion
Flexible working conditions, including occasional weekend shifts where needed
About the Role
As a Team Leader, you'll play a critical role in leading and supporting our frontline teams to deliver high-quality, consistent services to participants.
This is a hands-on leadership role where you'll guide day-to-day operations, mentor staff, and ensure a safe, positive workplace for both clients and employees.
Key responsibilities include:
Leading, coaching, and supporting staff to deliver consistent, high-quality care




Overseeing rosters, onboarding, and training
Monitoring compliance, reporting, and progress notes
Managing budgets and household operations across MSJ homes
Building strong relationships with participants, families, and stakeholders
Handling disputes, conflict resolution, and risk management
Driving continuous improvement and staff development
Participating in on-call rotations and providing coverage when required
About You
You're an empathetic and motivated leader who thrives in dynamic environments and is passionate about improving the lives of people with disabilities and young persons in care.
You'll bring:
A tertiary qualification in Human Services or related field and/or equivalent experience
Experience coordinating or managing care services for vulnerable people
Strong understanding of disability services and client-focused care
Excellent communication and negotiation skills
Strong organisation and time management skills
Confidence managing crises and complex situations
Alignment to MSJ's values of inclusion, respect, and integrity
Additional Requirements
Right to work in Australia
Current Police Check, Blue Card (or state equivalent), and NDIS Worker Screening

📌 Team Leader (Queensland)
🏢 MSJ Australia
📍 Queensland