Job Responsibilities:
Processes inbound complaint system fulfillment
Uses a knowledge database and follows standard operating procedures (SOP) to respond to various requests
Navigates multiple computer systems and applications
Documents each contact in a database
Performs other duties as assigned
Qualifications:
High School diploma or GED and at least 3 years of professional experience OR
Associates Degree and at least 1 year of professional experience OR
Bachelors Degree
Must have an active Public Trust Security clearance.
Attention to detail with a high level of data entry accuracy
Ability to follow documented guidelines and procedures, including strict adherence to privacy guidelines when accessing secure systems
Effective typing (40 WPM) and computer skills including experience with outlook, MS Word and Excel
Must possess excellent time management skills and dependability to meet daily quotas and required goals or deadlines
Able to work an 8 hours shift between the hours of operation 8am 8pm Monday through Friday based on business needs

📌 Data Entry Operator (Remote) (New South Wales)
🏢 Remote Career
📍 New South Wales