17th August, ****
IT Support Technician Level 1 Intern (Unpaid Internship) - Sydney
3 Days per Week | Immediate Start | Self-Funded Internship Opportunity
Kickstart your IT career with a hands-on internship designed to provide practical Australian industry experience in technical support, device management, and ticketing systems.
A growing technology-focused company in Sydney is looking for a motivated and detail-oriented
IT Support Technician Level 1 Intern
to join their team and support day-to-day IT operations.
This prospect is ideal for students or recent graduates looking to build practical skills in:
IT Support
Help Desk & Ticketing Systems
Device Configuration
Hardware Troubleshooting
Phone Systems Support
Technical Administration
Inventory & Device Management
About the Role
As an IT Support Technician Intern, you will work closely with the technical team to support internal systems, connected devices, and user requests across the business.
Key Responsibilities
Assisting with Level 1 IT support and troubleshooting
Creating, managing, and tracking support tickets
Supporting phone systems and device connectivity
Configuring devices and checking system setups
Monitoring connected devices and troubleshooting issues
Assisting with ordering and checking hardware/devices
Supporting day-to-day technical operations
Maintaining accurate records and tracking systems
Helping resolve technical requests and support queries
Internship Details
Location:
Sydney, NSW
Schedule:
3 days per week
Working Hours:




9:00 AM - 5:00 PM
Start Date:
ASAP
Internship Type:
Unpaid Internship
Work Arrangement:
On-site
What We're Looking For
Currently studying or recently completed IT, Networking, Computer Science, or related studies
Basic understanding of IT support and troubleshooting
Familiarity with devices, connectivity, and configurations
Strong communication and problem-solving skills
Good attention to detail and organisation
Positive attitude and willingness to learn
Ability to work independently and within a team
What You Will Gain
Real-world Australian IT industry experience
Exposure to help desk operations and ticketing systems
Hands-on experience with device management and configurations
Training and mentorship from experienced professionals
Opportunity to strengthen your technical and communication skills
Valuable local experience to enhance your CV and future career opportunities
Internship Program Disclaimer (MANDATORY)
All internship opportunities are part of a structured training program designed to provide practical industry experience within the Australian market.
The program includes:
Internship agreement
Tailored training plan aligned with career goals
Insurance coverage for the duration of the placement
Ongoing support and monitoring to ensure compliance with Fair Work Ombudsman guidelines
A program fee applies for self-funded internships, which covers training design, compliance management, and continuous support throughout the placement.

📌 It Support Technician Level 1 Intern (Unpaid Internship) - Sydney (New South Wales)
🏢 Study And Work
📍 New South Wales