Payroll Service Officer
Clerk Grade:
5/6
Salary Range:
$102,936 to $113,579
Employment Type:
Temporary (with potential for Ongoing in the future)
Location:
Paramatta - Hybrid
opportunity.
In-office requirement 2-3 days a week as a minimum, which could be
subject to change based on applicable DCS workplace policies.
Application Closing
: 15 September **** [10:59am]
About Us
Department of Customer Service (DCS) transforms the way NSW
Government agencies interact with customers.
We are passionate about putting
the customer at the centre of everything we do and adopting current technologies to
make Government work better.
DCS is a service provider and regulator, focusing
on delivering first-class customer service, digital transformation, and
regulatory reform to create better outcomes for the people of NSW.
About the team
Government Shared Services (GSS) is a new division
in DCS that is leading the way in streamlining processes and transactional
shared services to allow our people to better focus on their customers and
delivering their services.
We are developing and delivering a roadmap
to leverage technology, streamline processes, replace legacy systems and
deliver a consistent experience to more than 100+ agencies across 8 NSW
Government Departments.
What you will do
As a Payroll Service Officer you will provide assistance to Payroll Support Officers within your team.
Support team members in resolving issues, working across teams, and implementing new ways of working.
Lead a team of payroll staff to ensure effective payroll services are delivered in a timely manner.
You will be responsible for managing team workloads on a daily basis.
You will support the team to be customer focused and work together within a culture of mutual respect, honesty and integrity with a requirement to meet tight deadlines and high volumes.
About You




Previous experience providing payroll solutions in large environments highly advantageous:
Knowledge of SAP payroll systems or similar
Payroll transactional experience
Demonstrated ability to lead a team or prior experience in mentoring others
Ability to work independently while also thriving in a collaborative, high-volume, and dynamic team environment.
Sound understanding of Australian legislative requirements related to employee payments.
Resilient, accountable, and adaptable, with strong time management skills and the ability to prioritize and manage workload effectively.
Effective communication with peers, stakeholders and customers.
What we need from you
An up-to-date CV (max 5 pages) and a cover
letter (max 2 pages) outlining how your knowledge, skills and experience are
aligned to the role.
In your cover letter please share your motivation for
applying for this position and your relevant skills.
Please note that assessments will be
conducted for this role.
This involves submitting your application for review,
an interview, workplace assessment(s).
You will need to complete and clear PreEmployment checks including Australian Work Rights, Reference Checks and Police Checks.
A talent pool may be created from this
recruitment action for future temporary or ongoing vacancies in roles with
similar capability requirements.
If you are already on a talent pool with another NSW government agency with Payroll skills at Grade 5 / 6 please advise on your application.
Salary Grade 5/6,



with the base salary for this role starting
at 102,936 base plus superannuation
Click
Here
to access the Role Description
.
For enquiries relating to recruitment please
contact Kylie Makkink via ******.
Visit the
Capability Application Tool
to prepare for the recruitment process by
accessing
practice application and interview questions based on the focus capabilities
listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months.
The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date:
15 September **** (10am)
Careers at Department of Customer Service
A career at the Department of
Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform
that benefits people across NSW.
We are focused on delivering excellent customer service, digital
transformation, and regulatory reform.
Come join us and influence the future of our great state.
Belong in our diverse and inclusive
workplace
The strength of our workforce lies in its diversity and embracing
difference, while the key to our success is leveraging the contributions of employees with different
backgrounds and perspectives.
You can view our full diversity and inclusion statement
here
.
We provide adjustments to the recruitment process for candidates, including individuals with disability.
If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on ************ or
******
.
For more information, please visit
Information
on some of the different types of disabilities
Information on adjustments
available for the recruitment process

📌 Payroll Service Officer (New South Wales)
🏢 the original
📍 New South Wales