Host Company:
Based in Collingwood, this host company is a 360 IT Management Solutions Company that specialises in the provision of security, cloud solutions and management services for businesses of any size.
Specialisations include Management Services, Cloud Computing, Cybersecurity and Business Continuity.
Tasks:
Monitor and provide IT assistance through a Ticketing system
Utilise good customer service skills in resolving enquiries in a timely manner
Provide support for telephonic IT enquiries
Manage user, reference, documentation and miscellaneous tasks as required
Requirements
About You:
Positive Verbal and Written English communication skills
Great Customer Service skills
Ability to multi-task and adapt to change
Willingness to learn support tools, techniques, and technology required for the role
Effective time management skills
Commitment to work 3 days per week for a 12 weeks period
📌 It Helpdesk Internship (Melbourne)
🏢 Premium Graduate Placements Australia
📍 Melbourne
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