Associate Manager, Venue Services & Events
We are seeking an Associate Manager,
Venue Services & Events to drive the commercial success and operational
excellence of venue hire and events across Museums of History NSW's iconic
properties.
Combining day to day operational oversight with team leadership and
guidance, you'll grow revenue, expand our client base, lead catering and
stakeholder relationships to deliver exceptional experiences that activate our
heritage sites, increase visitation, and support MHNSW's ambitious commercial
and cultural objectives.
What the chance is:
Employment with Museums of History NSW.
Clerk Grade 7/8.
Remuneration
package includes salary ($116,981 - $129,492), employer's contribution to
superannuation and annual leave loading.
Full-time employment on an ongoing
basis.
The
role will work across Sydney.
What we do
Museums of
History NSW brings together a portfolio of iconic museums, rich collections and
heritage sites, the nation's oldest archive collection, vital recordkeeping
services and expert staff.
We bring
history to life by sharing the stories of our places and collections.
Through
the State Archives Collection, we manage NSW's official documentary heritage,
supporting government transparency and the public's right to access
information.
These two
roles do not just sit side by side – they inform and enrich each other.
By
preserving and making accessible our places, collections and archives, we
create opportunities for people to explore the past and better understand their
own place in the world.
By supporting lifelong learning and inviting people to
come together, we promote civic literacy, empathy, wellbeing and belonging.
We believe
that history belongs to everyone.
This is the promise and the purpose of MHNSW.
Museums of
History NSW is a state cultural institution, established under the Museums of
History NSW Act ****.
It is an agency of the NSW Department of Creative
Industries, Tourism, Hospitality and Sport (DCITHS).
What you'll do with us:
Manage the sales and operational
delivery of commercial venue hire bookings and events across Museums of History
NSW properties to meet the organisation's strategic goals around activating our
sites; increasing visitation and driving significant self-generated revenue.
For more information on the role,
please contact Rebecca Simeon, Manager, Venue Services & Events at *******
**** or ******.
Click
here
for the role description, including the capabilities required for
this role.
What you need to do to apply
To apply you will need to submit the following:
A
one to two page cover letter outlining how your skills and experiences
meet the essential requirements for this role.
A
current resume listing two referees, and
Respond
to the 2 targeted questions (no more than 300 words per answer).




Your
responses to the targeted questions should be submitted online during your
application and not included in the covering letter.
What you need to tell us - Targeted questions:
1. This role will manage the operational
delivery of the Venue Services & Events team's commercial venue hire
bookings across multiple MHNSW properties to generate revenue and
visitation.
Provide an example that demonstrates your experience leading
day to day venue or event operations across multiple locations.
In your
response, outline how you managed the successfully delivery of a high
volume of corporate and/or private venue hire bookings with consideration
to stakeholder engagement, managing operational risks and compliance
within budget objectives.
2. Describe a scenario where you developed a
significant new venue-based operational process to improve efficiencies,
generate revenue or reduce costs; which required consultation and approval
from multiple stakeholders with competing business priorities.
What steps
did you then take to bring the consultation together and what personal
attributes did you use to achieve a favourable outcome?
Essential requirements of the role:
Relevant tertiary qualifications in event management or
business-related subject and/or a minimum of 5 years or more experience in
managing venues and commercial hospitality business activities.
Experience and proven track record in implementing venue hire
strategies to achieve strong profitable business growth, working to set
budgets and targets.
Superior leadership skills with the ability to effectively manage
and motivate staff as part of a high-performing events team to deliver
individual goals and organisational priorities.
Proven experience in working within a cross-functional team
environment with a strong commitment to high level of customer service.
Ability to work collaboratively with a range of internal and
external stakeholders, to build and maintain effective business
relationships with team members, clients, suppliers and stakeholders.
Superior negotiation and influencing skills with highly developed
written and verbal communication skills with a commitment to customer
service delivery.
A working knowledge of sales, event diary booking and CRM systems.
Willingness to work across and ability to travel to multiple work
locations.
Must hold a current NSW Driver's Licence.
Must hold a current First Aid & CPR Certificate.




Ability to undertake manual handling tasks such as lifting,
carrying, bending and moving furniture and equipment around heritage
sites.
Also note:
For
additional resources to help prepare your application and understanding of
the process please refer to
Applying for a job
.
Our team can provide alternative formats to apply, make adjustments to the recruitment process and offer information about workplace adjustments and support networks.
If you are a person who requires adjustment and would like to request assistance, please contact ******.
For technical support with your application, please contact ******.
To
be eligible for an ongoing role in the NSW Public Sector you need to be an
Australian Citizen or Permanent Resident.
For temporary and casual roles,
you need to hold a valid visa giving you permission to work in Australia
as required by the role.
All
successful candidates will be required to undergo a criminal record check
with NSW Police.
A
talent pool may be created for future ongoing and temporary roles and is
valid for a period of up to 18 months.
Submit your application before the closing date:
11:59pm Thursday, 10 September
****.
Diversity and Flexible Working
We are expert keepers and tellers of history, and its many
stories, peoples, and cultures.
We want to create a team and workplace
that reflects this diversity as well as the diversity in the communities we
serve.
We know through experience that different ideas, perspectives and
backgrounds create a stronger and more creative work environment that delivers
better, more inclusive results and connects our people to our communities, to
our history, and to each other.
Our vision is to support and empower First Nations people,
communities and culture, and across the sites that we care for, we are
committed to shifting perspectives, truth telling and delivering honest
reflections on history.
We understand that flexibility means different things to
different people and are committed to offering flexible work arrangements where
and when possible.
If you are a First Nations applicant who would
like to have a yarn about the role, or require additional support, please
contact Dennis Taylor our Manager First Nations Employment & Engagement on
************ or via ******.
Our team can provide alternative formats to apply, make
adjustments to the recruitment process and offer information about workplace
adjustments and support networks.
If
you are a person who requires adjustment and would like to request assistance,
please contact Liz Akerboom on ************ or via ******.
For more information, please visit:
Information on adjustments available for the recruitment process
.
Thank you for your interest in this role.
We look forward
to receiving your application.

📌 Associate Manager, Venue Services & Events (New South Wales)
🏢 ArtsHub
📍 New South Wales