About Mental Health Coordinating Council
Mental Health Coordinating Council is the peak body for mental health community-based organisations across New South Wales.
MHCC champions community-based, non-government organisations who work to support better outcomes for people living with mental health conditions.
Together with our members, we make a positive difference in the mental health sector by driving reform, sustainability and system improvements.
Mental Health Coordinating Council is a Registered Training Organisation delivering Nationally Recognised Training and Non-Accredited Training throughout NSW and Australia.
About the Role
The Student Support Officer sits within MHCC's Learning & Development (LD) team.
The position is responsible for maintaining administrative processes within the Registered Training Organisation (RTO) arm of MHCC and providing student support.
The position requires a self-motivated person with a high level of attention to detail, a strong desire to be part of a dynamic and innovative team and a commitment to implement and uphold MHCC's ethos.
This person must be able to operate and cooperate effectively with others, take initiative and adjust to changes.
About You
Excellent time management, attention to detail and organisational skills with an ability to meet deadlines
Manages diverse and conflicting demands to meet agreed standards and timelines
High level of communication, customer service, and interpersonal skills with demonstrated ability to establish positive relationships with students, trainers, colleagues and supervisors
Well-developed computer and digital skills especially in all aspects of Microsoft Office Suite and an ability to perform accurate and efficient data entry and reports
Commitment to excellence and accuracy at all times, demonstrating initiative to problem solving
2 years' experience working within a Learning and Development or RTO environment preferred
Selection Criteria




Previous experience working in a similar role in the Vocational Education and Training sector or Learning and Development environment is desirable
Demonstrated ability to build relationships with internal and external stakeholders, and provide student support
Managing participant and trainer communications pre-course, throughout enrolment/attendance and post-course
Demonstrated ability to coordinate and plan, manage project tasks, and meet deadlines
Strong attention to detail and accurate and efficient administration skills
Experience using and managing Student and Learning Management Systems
About our Benefits
Enjoy up to $15,900 per year in tax-free salary packaging for general living expenses.
Additional meal and entertainment benefits of up to $2,650 per year, allowing you to pay for dining and entertainment using pre-tax dollars.
Hybrid and flexible working arrangements
One paid wellbeing day per quarter
A culture that promotes diversity and practices equity
Work alongside professional and dedicated team members
To Apply
Applications
must
include a resume
and
cover letter expressing your interest and suitability for the role.
Applications that do not address criteria will not be considered.
Salary range is $76,000-$80,000 plus superannuation.
Remuneration is commensurate with experience.
MHCC may contact suitable candidates prior to the application close date.
Successful candidates will be required to undergo pre-employment Criminal History Checks as a condition of employment.
Applications close: Sunday, 27 September ****
Applications that do not address selection criteria will not be considered
Full job description is available from our website via mhcc.org.au
We promote diversity and practice equity.
Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, LGBTIQA+ people and people with disabilities are strongly encouraged to apply.
Any enquires regarding the position should be addressed to the Director of Workforce Development Michelle Hoomans: ******

📌 Student Support Officer (Sydney)
🏢 Mental Health Coordinating Council
📍 Sydney