Administration Assistant Traineeship
Full Time | Cert III in Business
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Pimlico, Townsville
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Full time, Monday to Friday
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Earn while completing a Certificate III in Business
Ready to begin your career in administration?
Apricus Health is looking for a bright, friendly and enthusiastic Administration Assistant Trainee to join our Allied Health Team.
This is a fantastic chance to gain practical office experience, complete a nationally recognised Certificate III in Business and learn from a welcoming team who will support you along the way.
You do not need previous office experience.
This role could be a great fit if you are entering the workforce, have recently finished school or are looking for your first opportunity in an office environment.
What matters most to us is your attitude.
We are looking for someone who is polite, reliable, hardworking and excited to learn.
You will enjoy meeting new people, take pride in helping others and bring positive energy to the workplace.
About Apricus Health
Apricus Health is a Great Place to Work® certified allied health organisation.
Our occupational therapists support people across hand therapy, community and aged care services.
Our Administration Team plays an important role in making every client feel welcome and keeping our clinics running smoothly.
You will work alongside a friendly and experienced support team who will provide close support, clear guidance and plenty of opportunities to develop your skills and confidence.
What You'll Be Doing
As you learn and grow in the role, your responsibilities will include:
Welcoming clients and helping create a friendly, professional reception experience
Answering telephone calls and responding to email enquiries
Booking and updating client appointments




Maintaining accurate client records in our practice management system
Printing, scanning and organising documents
Sending referrals, reports and letters prepared by our therapists
Processing payments, including cash, card and health fund payments
Receiving, distributing and storing correspondence and deliveries
Helping keep the reception and waiting areas clean, tidy and welcoming
Folding clinic towels and assisting with other practical tasks that help the clinic run smoothly
Providing warm and helpful customer service
Completing workplace training towards your Certificate III in Business
We'd Love to Hear from You If You:
Are friendly, polite and comfortable speaking with people
Have a positive attitude and are keen to learn
Are reliable, punctual and ready to work hard
Communicate clearly and confidently in person and over the phone
Have good attention to detail
Enjoy being organised and completing tasks properly
Are comfortable learning new computer systems and workplace processes
Are happy to help with a variety of office and clinic tasks
Can receive feedback positively and use it to improve
Want to become part of a supportive team
Previous administration or healthcare experience is not required.
We will teach you what you need to know, including the common terms and processes used in an occupational therapy clinic.
What You'll Receive
Paid, full time employment while completing a Certificate III in Business




Hands-on administration and reception experience
Structured workplace training and opportunities to build your confidence
Birthday leave
Wellness allowance
Confidential
Employee Assistance Program (EAP)
support for you and an adult partner
This position will be paid at the applicable trainee award rate, plus superannuation.
Hours and Eligibility
This is a full-time traineeship working Monday to Friday.
Applicants must be available to work rostered hours across our clinic operating times.
To be considered, you must:
Be eligible to complete a government-funded Certificate III in Business traineeship
Be an Australian citizen, permanent resident or hold an eligible Australian visa with sufficient working rights for the full traineeship
Not require employer-sponsored visa arrangements
Not have previously completed a Certificate III or higher qualification that would affect your eligibility for funded training
Hold a current National Police Certificate or be willing to obtain one
Please note:
Appointment to this position is subject to confirmation of traineeship and funding eligibility by our apprenticeship provider and registered training organisation.
Applicants who are not eligible for the funded traineeship cannot be considered.
How to Apply
Please click
Apply now
and include:
Your current résumé
A short cover letter telling us why this opportunity interests you and why you think you would be a great addition to our Support Team
We know this may be your first office role, so we are not expecting a long list of previous experience.
We would love to hear about your attitude, reliability, interests, achievements, volunteering, casual work or other experiences that show us who you are.
We look forward to hearing from you!

📌 Traineeship – Administration Assistant (Allied Health) (Townsville)
🏢 Apricus Health
📍 Townsville