Operations / Office Manager

Tri-Tech Air Conditioning Services | Morningside, Brisbane QLD
Full-time | $90,000 – $110,000 + Super + Possible Performance Bonus

Are You Ready to Take the Lead?

We’re looking for a driven, ambitious and results-focused leader who thrives on taking ownership, motivating people and making things happen.

If you’re the type of person who sees an opportunity and runs with it, enjoys leading from the front, and has the experience and initiative to drive a team forward, we want to hear from you.

This is an opportunity to take the reins, be part of a great team and play a key role in shaping the continued growth and success of the business.

About Us

Tri-Tech Air Conditioning and Electrical is a long-established Brisbane-based company located in Morningside.

We are a multi-award-winning Mitsubishi Electric SE Qld Diamond Dealer of the Year and a Daikin Super Dealer, specialising in the installation and replacement of Mitsubishi Electric and Daikin air conditioning systems.

Our services also include planned preventative maintenance, breakdown diagnosis and repairs across these and many other leading brands.

We have built a strong reputation for quality workmanship, reliable service and exceptional customer care — and we’re looking for the right leader to help take us to the next level.

About the Role

As our Operations / Office Manager, you will be a key member of our leadership team, responsible for driving the day-to-day performance of the business and ensuring our Service and Projects teams operate efficiently, profitably and to a consistently high standard.

You’ll be a hands-on leader who isn’t afraid to get involved, solve problems and hold people accountable. You’ll identify opportunities, improve processes, support your team and make sure our customers receive the level of service Tri-Tech is known for.

We’re looking for someone with energy,



initiative and a proactive approach — someone who doesn’t wait to be told what needs doing.

Key Responsibilities

- Lead, mentor and develop team members to achieve their potential

- Identify bottlenecks and implement smarter, more efficient processes

- Drive continuous improvement across service delivery and project operations

- Ensure WHS, industry and regulatory requirements are met

- Identify opportunities to improve profitability and business performance

- Recruitment and onboarding of new staff, including preparation and implementation of employment contracts.

- Coordination and management of apprentices, including their ongoing development and support

- Management of staff licences, inductions and compliance requirements

- Coordination and facilitation of regular team toolbox talks

- Management of company vehicles, including servicing and maintenance schedules, registrations, insurance, vehicle compliance and ensuring vehicles are safe, roadworthy and fit for purpose

- Coordination and management of marketing activities across radio, website, Google Ads and social media channels.

- Regular reporting to and liaison with the Director on operational matters and business performance

What We’re Looking For

We’re looking for a natural leader and go-getter who brings energy, accountability and initiative to everything they do.

You will ideally have:

- Proven experience in an Operations, Service, Project or General Management role

- A fast-paced multitasker who can prioritise and stay organised under pressure

- Experience in HVAC, construction,



electrical or another trades-based environment is highly desirable, but not essential

- Strong leadership and people-management skills

- A proven ability to motivate teams and drive performance

- Excellent communication and relationship-building skills

- Strong organisational and problem-solving abilities

- A strong business mindset with a focus on efficiency, productivity and profitability

- The ability to manage competing priorities and perform under pressure

- A strong understanding of WHS requirements and industry regulations

- Experience with simPRO is advantageous, but not essential

Most importantly, you’ll have the drive to make a difference.

We want someone who will take ownership, bring ideas to the table and actively look for ways to make the business better.

Why Join Tri-Tech?

- Join a well-established and highly respected Brisbane business

- Work with a supportive and experienced team

- Take a genuine leadership role with the opportunity to make your mark

- Lunch on us every Friday

- Market-competitive salary of $90,000 – $110,000 + Super

- Possible Performance-based bonus and incentives

- Opportunity to influence and contribute to the future growth of the business

- A role where your initiative, leadership and results will be recognised

Ready to Take the Next Step?

If you’re an ambitious, enthusiastic and experienced leader who wants more than just a job — and you’re ready to take ownership, lead a team and help drive a successful business forward — we want to meet you.

If you’re a go-getter who thrives on results, enjoys leading people and has the initiative to make things happen, apply now.

Send us your resume and a brief cover letter telling us why you’re the right person to lead our team.

This could be your opportunity to take the reins and make a real impact.

📌 Operations / Office Manager (Morningside)
🏢 Tri-Tech Air Conditioning Services
📍 Morningside